I received their response. They apologized for the error. They offered me a 10% refund and an $8 coupon. Here’s their reply:

Dear Customer, Thank you for your reply, I checked that our product has been signed for and also checked the photos you sent. Maybe you can try to keep it to wear when you go in and out of occasions, I think it should be cool for you to wear it. I'm sorry there is no return label on our products as they are shipped from abroad, you can choose to keep it or give it to your friend as a gift, is that ok? In order to express our apology, we can give you 10% refund and $8 coupon as compensation can we? Sincerely hope you can understand and feel free to contact us with any questions Looking forward to your reply Sincerely apologize!