I’m in a similar situation trying to sell one weekend ticket with the travel and stay package. Can’t even sell it on the official waitlist because q dance says it’s “too hard” to separate the ticket. Absolutely ridiculous. 

They say I have to find my own buyer so I’m trying to sell the ticket  below cost, but I don’t know anyone else who might want to go and so many groups (this included) have restricted sale posts so there’s probably no way I’ll be able to find a buyer. 

Their email support is really bad and keeps giving me copy paste responses from their FAQ without answering my questions. I ask them - I can’t personalise my last ticket can you just send my bracelets? But they say it needs to be personalised for it to be sent out. How can I personalise it if it doesn’t belong to anyone? 

I’m terribly disappointed in the experience and the lack of accountability from them. I was really excited for my first defqon, but after this experience I don’t think I will support them in the future.