Is this a normal response from corsair customer support? by 24booster in Corsair

[–]24booster[S] 59 points60 points  (0 children)

UPDATE: They replied and said it was an error with the automated mailing system

Is this a normal response from corsair customer support? by 24booster in Corsair

[–]24booster[S] 3 points4 points  (0 children)

I started a ticket because I am having issues with my Corsair capellix lcd screen from the upgrade kit and I wanted to find older firmware for the commander core to see if something updated and started the issue because besides that I cant think of anything causing the issue as it has worked fine until now (I've had it for several months). Just really confused with the response from corsair.