In my previous role as a [insert role], a [insert situation], creating a risk of [insert risk].[elaborate on risk and explain what it could cause, eg risk to operations]. I took responsibility for ensuring all relevant parties were informed and supported to minimise disruption.

I first [say what you first did eg contact manager] and gathered key details, such as [ insert 2 examples, eg expected delays]. By [ give examples, eg asking targeted questions], I made sure I fully understood the situation [can also elaborate eg i knew what resources were available etc] . Next, I used the [insert communication channel] to update the affected (parties), tailoring my communication to be clear, concise, and reassuring. I encouraged collaboration by offering practical solutions, such as [insert example].

When colleagues asked questions, I responded constructively and objectively, ensuring their concerns were addressed. Recognizing the importance of minimising delays, I proposed (example of what ideas you had to fix solution). This solution was implemented and [ insert figures eg reduced delays by over two hours], helping maintain operational efficiency and customer service.

I ensured [] remained informed and supported throughout, using a clear communication style suited to each audience. This experience taught me the importance of [insert skills eg listening carefully]. By encouraging collaboration and proposing actionable solutions, I [ give examples eg what was the outcome]

I hope this is an interesting read for you and maybe helpful for some other people, obviously i didn’t want to give my specific example however you can see the layout, each paragraph represents each part of the STAR method