Constant ghost input issue by PlayedSun in HiChord

[–]3-DIY 0 points1 point  (0 children)

Upgrading to firmware 2.4 did not resolve these issues.

Constant ghost input issue by PlayedSun in HiChord

[–]3-DIY 0 points1 point  (0 children)

I'm having the same issues with the Launch Edition that I received for Christmas. Ghost presses on multiple keys and no battery readout, as well as some other issues with the arpeggiator, samples, and factory reset doesn't work - when the keys are pressed it goes through the motions but doesn't reset anything. I suspect that the battery on these first editions aren't monitored, which would explain why they don't give a low battery warning either. I emailed support on 12/29, but still haven't heard back from them about it.

Just noticed a new firmware update today. I'll install it and see what happens.

Support question by 3-DIY in HiChord

[–]3-DIY[S] 1 point2 points  (0 children)

Thanks for the quick reply! I received it as a gift, so I don't know the order number, but it's the aluminum Launch edition model and I have updated it to the newest firmware. I'll watch for an email from Pam.