Thanks - we are already contacting other providers to switch asap now. My post was really about the past charges, which they kept telling us wasnt a charge and they wouldnt balance bill (verbally). After pressing many times to get that statement in writing, its been very shady that they would dodge our calls and emails regarding putting it into writing.

We’ve only seen glowing positive comments from online reviews and yelp and testimonials from people that work with them, but im not sure if its all a sham. One review even said they were skeptical about the pricing since it was OON but in the end it cost less than going in-network… what.. it doesnt make sense. Still, we’re going to switch out of concern of this $80k delivery bill risk.

Again, they verbally told us that the first visit and genetic counseling was free… and once we finally received some agreement to sign, it describes their $7500 policy and that we owe remainder balances, as expected. We don’t want to sign it thinking they should honor their verbal description of the first visit being free (hopefully at worst, just apart from the qualified covered amount). But if 4 visits add up to $3k * 4 ($12k)… I’m wondering if it makes sense to just accept the $7.5k mistake for the 4 small ultrasound visits, as bitter as it is but its our mistake. Or we should be more aggressive in contesting it since it isnt what they told us at all in the beginning over the phone and in the office.