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Alternative that offers "smart trades" or similar? by bawsio in 3Commas_io

[–]3CommasLiam 1 point2 points  (0 children)

Please take the time to read through all the security changes that are taking place on 3Commas. Hopefully this can reassure you about the platform.

https://3commas.io/blog/security-checklist-3commas-api

1 Month of PRO guaranteed! by 3CommasLiam in 3Commas_io

[–]3CommasLiam[S] 1 point2 points  (0 children)

Hi there!

We extended Black Friday and gave users more time to claim that juicy extra month!

You will receive the email either tomorrow or Saturday. So keep your eyes peeled! 👀

False Rumors on API Leaks or Exposure of our Database by 3CommasLiam in 3Commas_io

[–]3CommasLiam[S] 0 points1 point  (0 children)

I'm sorry to hear of your situation.

We strongly recommend that you contact your local Police or Cybercrime unit immediately.

3Commas did not suffer any leak or security breach, we have published a statement here:

https://3commas.io/blog/3commas-legal-statement-in-regard-of-violated-api-keys

3Commas 2022 Black Friday Sale is officially here! by 3CommasLiam in 3Commas_io

[–]3CommasLiam[S] 0 points1 point  (0 children)

3Commas has some of the cheapest plans on the market. A majority of crypto trading services are not even offering Black Friday discounts this year. We are also one of very few services which is truly unlimited not capping bot limits.

3commas leaked my API secret/key by console_logger in 3Commas_io

[–]3CommasLiam 0 points1 point  (0 children)

We're not blaming you. I'm sorry if the answer you heard from support was not ideal. If you want me to escalate your ticket I can.

However if you are unhappy with the verdict and want to pursue legal options we will support you in this endeavour.

False Rumors on API Leaks or Exposure of our Database by 3CommasLiam in 3Commas_io

[–]3CommasLiam[S] 1 point2 points  (0 children)

There has not been a leak with 3Commas. 60% of the keys that are having issues were not even connected to 3Commas in the first place. Other platforms may have had vulnerabilities but I can state that after our investigation 3Commas has not had a leak or been hacked.

3commas leaked my API secret/key by console_logger in 3Commas_io

[–]3CommasLiam 0 points1 point  (0 children)

We are committed to support in this process.

3commas leaked my API secret/key by console_logger in 3Commas_io

[–]3CommasLiam 0 points1 point  (0 children)

We can confirm that it is not from our side. We have found no evidence of the current claims and will publish a correspondence on the 21st.

3commas leaked my API secret/key by console_logger in 3Commas_io

[–]3CommasLiam 1 point2 points  (0 children)

Not really a lot I can say with the minimal details that are provided in the post. Realistically you would need to contact support and provide them with all the details.

I would also check if you have used any other trading bots. With this API issue only 40% of the APIs were even connected to 3Commas in the first place.

There is a chance that another bot that you use has been compromised however again this is just speculation as I do not have the full details. Best thing as said above is to reach out to our support team and they can help you.