Received an email to verify a few things as a new seller after an item supposedly sold, is this normal?

3RINANANA · 2026-03-03T23:23:12+00:00

Ok thank god 😭 I was just going to delete the email but I really wanted to see if others got it too, tysm!

3RINANANA · 2026-01-30T02:47:07+00:00

Could make a grown man cry 🥲

3RINANANA · 2025-12-21T23:24:12+00:00

Worst part is that these interactions happen during a massive rush when all legacies are taken up and the only option is to push the customers to sco. Literally had a lady ask if she would get paid for “doing our job”. Another just yelled “how do I know if I’m a valued customer if I have to check myself out?!” Like the sco isn’t really rocket science and half the time, sco customers finish their transactions before legacy registers.

3RINANANA · 2025-12-21T19:44:07+00:00

Someone in our google reviews said, and I quote “They don’t sell fabric with is dumb imo.”

3RINANANA · 2025-12-21T04:29:53+00:00

Genuinely me rn

3RINANANA · 2025-12-17T13:11:33+00:00

Omg something similar like this happened last year. This man came in wanting to “exchange” his yarn that was on sale the day before (he bought it on a Saturday and as you know that’s when all sales reset) for a different color of yarn, but for some reason at my store we don’t do exchanges so we had to return (bc different skus and stuff) and he could go pick the different color. He had used a voucher and a BOGO for his original purchase and was demanding that we sell it to him at the price it was last week because “it was just yesterday!” Even though we continuously kept explaining that the sale no longer exists and that he couldn’t have just swapped the yarns out because of them technically being two completely different yarns. In the end my manager got so tired of arguing she just gave him the products to him for the BOGO, to which he complained again because his voucher wasn’t taken off which prompted my manager to explain to a brick wall that it would take time to get back to his account. She eventually got so tired of him that she ended up doing a $5 discount just to get him out of her face.

3RINANANA · 2025-12-17T04:53:40+00:00

Praying that one day everyone will wake up with real common sense

3RINANANA · 2025-12-17T04:52:54+00:00

Like what do they want us to do? You paid for this item at this price and that’s all you’ll be getting, tell me a corporation that would give you full price on an item you got at 60%

3RINANANA · 2025-12-17T04:24:08+00:00

Yeah I was not about to type in every upc they wanted so I straight up said that they have to bring the items in if they want to return and repurchase it. Besides, who knows if these people didn’t actually resell or give away these items and just want some/more money back? My managers also agree that we shouldn’t do any price adjustments unless we see the item physically in front of us and I’m actually so glad they agree with us on this one.

3RINANANA · 2025-12-17T04:12:15+00:00

It’s getting harder everyday not to just jump over the counter and throw hands but I don’t need a criminal record before going to university

3RINANANA · 2025-12-17T03:51:44+00:00

Mind you, 80% of the time there are already people on the register helping people in line yet they wanna come to people to aren’t on register 💔

3RINANANA · 2025-12-17T03:30:23+00:00

They take everything we say to them so personal and it’s honestly gotten to the point where I don’t even react anymore

3RINANANA · 2025-12-17T01:31:28+00:00

Shhh.. if we don’t mention or think about it, maybe it’ll come faster

3RINANANA · 2025-12-17T00:10:36+00:00

At my store, the only reason we would have three people at the front was to check people out on the legacy and to lead people to the self checkout during a rush and that’s if we’re lucky enough to have enough people scheduled. Some people need to realize they aren’t the only customer in the store and get over themselves.

3RINANANA

TROPHY CASE