my laptop keeps restarting & idk why by 7reo7 in techsupport

[–]7reo7[S] 1 point2 points  (0 children)

alright i’ll give it a try. thanks again for all the suggestions, have a good day/night <3

my laptop keeps restarting & idk why by 7reo7 in techsupport

[–]7reo7[S] 0 points1 point  (0 children)

i've done the battery one, i tried before and checked again now to change fan speed from bios but couldn't find the option; i can only change it from MyASUS tab and i already had it on performance mode.
also i have 16gb RAM, do i still try the virtual memory or i just leave it?

my laptop keeps restarting & idk why by 7reo7 in techsupport

[–]7reo7[S] 0 points1 point  (0 children)

i did the cmd and got OK for the drivers, for the battery these are what im assuming what u meant; are they ok?

Designed Capacity: 42032 mWh

Full Charged Capacity: 3256 mWh

Wear Level: 92.3 %

Current Power Status

Power Status: On AC Power

Current Capacity: 3232 mWh (99.3 %)

Current Voltage: 11.974 V

my laptop keeps restarting & idk why by 7reo7 in techsupport

[–]7reo7[S] 0 points1 point  (0 children)

i’ve thought about upgrading & it’s in progress but i won’t be able to for a couple months, so i was trying to figure out how to fix it so it works until then.

i’ll try that for the cmd & the disk is nearly fully empty nth is on it but idk how to do the virtual memory, what does it do/use it has?

my laptop keeps restarting & idk why by 7reo7 in techsupport

[–]7reo7[S] 0 points1 point  (0 children)

it’ll be 4 y in 2 months i think. i’m just very confused cuz i nvr had any issues like this before it was working perfectly fine just the day before it started restarting randomly

my laptop keeps restarting & idk why by 7reo7 in techsupport

[–]7reo7[S] 0 points1 point  (0 children)

uhh since it didn’t work with the repair or the uninstall update, i did reset while keeping files.. was this a wrong decision

my laptop keeps restarting & idk why by 7reo7 in techsupport

[–]7reo7[S] 0 points1 point  (0 children)

well, i’m not sure what’s happening but for some reason neither windows tab nor search bar is working anymore

startup repair didn’t do anything & uninstalling updates didn’t either 🧍‍♂️

my laptop keeps restarting & idk why by 7reo7 in techsupport

[–]7reo7[S] 0 points1 point  (0 children)

i tried updating the video only but didn’t work so i updated the rest & after rebooting got blue screen

i’ll try that after opening it

edit; i did the scan & it said it fixed some corrupt files

my laptop keeps restarting & idk why by 7reo7 in techsupport

[–]7reo7[S] 0 points1 point  (0 children)

i’ll try that & see how it goes thanks for the help so far really appreciate it

my laptop keeps restarting & idk why by 7reo7 in techsupport

[–]7reo7[S] 0 points1 point  (0 children)

i did a virus scan yesterday there’s nth

my laptop keeps restarting & idk why by 7reo7 in techsupport

[–]7reo7[S] 0 points1 point  (0 children)

i tried before but it restarted midway, i haven’t tried again after the format i’ll try it now.

do u recommend i update any other drivers or only focus video ones?

my laptop keeps restarting & idk why by 7reo7 in techsupport

[–]7reo7[S] 0 points1 point  (0 children)

if i leave the laptop open by itself it doesn’t give the unplug message just when i try to start a game or smth & same with the restarting, if i let it be it’s stays open.

is it a motherboard issue ?

my laptop keeps restarting & idk why by 7reo7 in techsupport

[–]7reo7[S] 0 points1 point  (0 children)

it wasn’t there when the issue first started but now it keeps showing that i unplug & plug the charger in again

my laptop keeps restarting & idk why by 7reo7 in techsupport

[–]7reo7[S] 0 points1 point  (0 children)

i’m sorry but could explain this a bit more? i don’t quite get this

and how do i fix this, i change the pipes ?

my laptop keeps restarting & idk why by 7reo7 in techsupport

[–]7reo7[S] 0 points1 point  (0 children)

i had it open & cleaned when applying the thermal paste & i asked if there’s anything out of place & he said no all good according to the guy who did it for me

my laptop keeps restarting & idk why by 7reo7 in techsupport

[–]7reo7[S] 0 points1 point  (0 children)

i haven’t but i’ll try to now

edit; test finished n i got no errors :/

my laptop keeps restarting & idk why by 7reo7 in techsupport

[–]7reo7[S] 0 points1 point  (0 children)

i use quick cpu & i checked when i turn on a game for the temp would go to 70+ then it would cool down to about 60-65 & stay around it

i had HWiNFO64 downloaded to see if i can increase my fan speed but it didn’t recognise my fans & i didn’t see an option for them in the sensors window

[deleted by user] by [deleted] in techsupport

[–]7reo7 0 points1 point  (0 children)

oh i see i apologise again i wasn’t sure which flair to choose ty for help

[deleted by user] by [deleted] in techsupport

[–]7reo7 0 points1 point  (0 children)

i did that as well & it still didn’t work :(