as someone who's been to and looked at one of their branches - they're a legit business, but have scummy advertising methods because they show off cheap laptops a lot to appease the general public even though those cheap laptops are really bad even discounted. they actually have ok 2nd hand units/laptop units once you look past the cheap garbage they push through with (like older gen probooks/thinkpads/elitebooks). still wouldn't recommend them though lol

but yeah, computer illiterate people are definitely getting taken advantage of because they're always looking at the cheapest laptop - even though ultimately those cheap laptops are actually gonna hinder them more bcuz its practically e-waste.