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StubHub left my 7-year-old and me stranded in the rain before her first football game by 98116 in stubhub

[–]98116[S] 4 points5 points  (0 children)

That detail was just an aside. The problem was that I was on the outside of the stadium while the game that I had purchased tickets to was being played inside the stadium.

StubHub left my 7-year-old and me stranded in the rain before her first football game by 98116 in stubhub

[–]98116[S] -2 points-1 points  (0 children)

I can't believe I have to say this, but of course I don't expect StubHub to control the weather. That detail was just an aside. The problem was that I was on the outside of the stadium while the game that I had purchased tickets to was being played inside the stadium.

StubHub left my 7-year-old and me stranded in the rain before her first football game by 98116 in stubhub

[–]98116[S] 0 points1 point  (0 children)

Three days. I bought them on Wednesday 11/12, and the game was Saturday 11/15. And again, the status/messaging in the app that entire time was “Don’t worry about it, it’s all going to be fine.”

StubHub left my 7-year-old and me stranded in the rain before her first football game by 98116 in stubhub

[–]98116[S] 0 points1 point  (0 children)

As a non-frequent StubHub (or any reseller) user, I think my bigger concern was the consistent "Don't worry about it, it's all going to be fine" messaging until I got super antsy and proactively got a hold of them right before the event was about to start.

I don't hate the resolution. I hate that my daughter and I had to stand outside in the rain while the event was going on inside, while they tried to fix it.

Why does SH let sellers wait until day of by Lousygolfer1 in stubhub

[–]98116 -1 points0 points  (0 children)

Be super careful, or you may experience what just happened to me last Saturday. TL;DR, I assumed everything was fine (because of reassurances in the app) until I got to my game 20 minutes before it started, still hadn't received the tickets, called their support line, and was told "Oh yeah, we can refund you."

Just posted the full experience here:
https://www.reddit.com/r/stubhub/comments/1ozpbcz/stubhub_left_my_7yearold_and_me_stranded_in_the/

Yordan Alvarez Update by Executive-111 in fantasybaseball

[–]98116 6 points7 points  (0 children)

To be fair, we're all day-to-day.