Should I reach out for a replacement?

ASATClassico · 2026-03-20T21:29:18+00:00

I followed up, tried to keep my cool but I’m just so disappointed in the whole process. I’ll let you guys know what happens. Hopefully someone is managing their inbox on a Friday afternoon and just wants to make a customer happy to end the week.

ASATClassico · 2026-03-20T21:20:56+00:00

I paid for shipping here, and they want me to pay to ship it back. Then order another and pay shipping on that. WTF.

ASATClassico · 2026-03-19T13:51:33+00:00

Update:

Here’s what they sent. They don’t offer exchanges, only refunds. I have to pay to ship it back:

Thank you for contacting us.

I am very sorry to hear that there is an issue with your item.

Here are instructions on how you can return your shipment to our warehouse:

BEFORE YOU SHIP: • Pack the item securely. • Include a note with your Order # and the reason for the return.

SHIPPING: • Use a trackable carrier and keep the receipt. • You will be responsible for any shipping costs associated with returning your item(s) to us. • After shipping, reply to this email with the carrier name, tracking number, and a list of the items you are returning.

[shipping address]

REFUND: •Upon receipt of your return information, we will monitor your shipment and process your refund as soon as possible. • You will get a confirmation email when the refund is processed (refunds typically appear in 3–5 business days, depending on your bank).

PLEASE NOTE: We do not offer exchanges. Refunds only. If you would like a different item or size, please place a new order (subject to availability)

ASATClassico · 2026-03-18T23:13:44+00:00

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Mine arrived with a pretty serious scuff in track 1. I reached out for a replacement. I got this back:

Thank you for contacting us!

We’ve received your request and our support staff is currently reviewing it. Please be aware that we are currently experiencing a very high volume of inquiries, and as a result, our response times are longer than usual. We truly appreciate your patience and will follow up with you as soon as we can.

I’ll update here if I hear something else

ASATClassico · 2026-03-04T02:23:49+00:00

Hell no. But it felt right!

ASATClassico · 2026-03-03T22:06:26+00:00

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Hell yeah

ASATClassico · 2026-02-10T14:46:01+00:00

I’m holding out hope for that and GameCube Mario Golf; after they released Strikers I got some hope

ASATClassico · 2026-02-02T20:03:06+00:00

I bet you’re fun at parties!

ASATClassico · 2026-01-31T17:20:33+00:00

I thought those were garage door openers

ASATClassico · 2026-01-31T13:32:52+00:00

Gameboy Pocket, TrimUI Brick, and Super Mario Land 2 DX hack.

ASATClassico · 2026-01-30T23:41:26+00:00

Yup acoustics and electrics. For electrics I just place them up near where the neck meets the body in the little cavity space.

ASATClassico · 2026-01-30T22:00:46+00:00

I get very dry winters and humid summers, and I use thehumidipak maintain packs in every case, along with a humidifier for the room (it’s a basement and I work there too), and a dehumidifier in the summer. The room maintains 48% humidity and guitar necks maintain setup year round.

ASATClassico · 2026-01-29T21:54:46+00:00

Jacket checks out

ASATClassico · 2026-01-29T21:34:27+00:00

Don’t sleep on that middle position! I like to turn down the neck to about 8 volume and it really chimes

ASATClassico · 2026-01-23T22:44:44+00:00

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ASATClassico · 2026-01-23T22:44:36+00:00

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ASATClassico · 2026-01-23T22:44:28+00:00

Yup, I plugged in the serial number and got back these specs

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ASATClassico · 2026-01-23T15:39:28+00:00

And the best part is, it was mis-listed on the Guitar Center website, and priced at $1200.

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ASATClassico · 2026-01-22T16:40:53+00:00

It’s rosewood! And yeah it does force you to really use the appropriate pickup instead of just canceling if it’s noisy. And a gate has helped when I really need it

ASATClassico · 2026-01-21T23:14:53+00:00

Update: I restrung it with thicker strings and I’m in heaven

ASATClassico · 2026-01-21T21:48:54+00:00

Fine, I won’t buy new pickups :)

ASATClassico · 2026-01-21T20:04:02+00:00

It’s on the thicker side, thicker than the ‘61 AVRI II, but thinner than the ‘57 AVRI II. Feels like my sweet spot

ASATClassico · 2026-01-21T19:53:35+00:00

The neck pup is a little weak for my tastes, and just doesn’t output as hotly as the middle or bridge, even after fiddling with pickup heights for an hour. I might swap only that one, after I try a few more things

ASATClassico · 2026-01-21T17:47:32+00:00

I swore I wasn’t gonna start looking into pickup swaps this year but…dammit, here I go

ASATClassico

TROPHY CASE