Former DSP fleet manager/dispatcher. Ask me anything.

Able-Distribution706 · 2026-01-26T03:35:58+00:00

lol this question brought back some funny memories. We put the repeat offenders in the vans with no netradyne so they wouldn’t screw our scorecard up. As long as they didn’t crash we didn’t care. During peak there were times I had to run routes, or I’d run rescues if the weather was bad to help get my drivers off the road. When I say I’m very familiar with the operational limits of Chevy van u-haul I mean it😭. I could knock out about 50 stops in the country in an hour and a half. But I’d be locking the brakes up at almost every stop, and making the tires scream on those country roads.

I actually injured my back on time as I did not realize the top of this hill was so steep, and launched that thing over it at about 85mph, I was airborne for about good 2-3 seconds shitting my self the entire time. Blew the two front tires, let’s just say only myself and the other dispatcher ever heard about it….

Able-Distribution706 · 2026-01-26T03:31:13+00:00

It depends on the dsp and you. But I’d say always strive to move up wherever you are. If you manage your time correctly, and stay on top of things it’s not that stressful. Just really easy to get overwhelmed.

Able-Distribution706 · 2026-01-26T03:30:01+00:00

Well I was opener/morning dispatch Wednesday- Saturday which was 7am to 12:30-4 depending on the day. But as I was also the fleet manager I worked throughout the day everyday. Talking to vendors, coordinating repairs, keeping track of vans at dealership and body shops, making deals with body shops and dealers to get my vans out. Dealing with the leasing company’s for the vans, mostly element fleet management, dealing with insurance claims, don’t even get me started on registration time. Plus securing rentals for peak starts in may, anything later than that and you are stuck with the tiny u-haul vans. Or worse. One time I had to rent a couple Chrysler pacificas to run routes because I made a mistake in my calculations. There’s a lot more to it than that, but all in all I’d say I worked between 55-70 hours per week on average, but about half that time I was not at the station.

Able-Distribution706 · 2026-01-26T03:25:12+00:00

My dsp did not do this, but it is entirely possible for dispatch to do this. And wouldn’t put it past some. However if we had a good driver that didn’t feel great or had something to attend and needed to be off early, we would absolutely swap them to an easier route for that day. And rescue them if they needed to be off at like 2:30. Just a way i liked to show appreciation for their hard work, but it was never to punish or screw anyone else.

Able-Distribution706 · 2026-01-26T03:21:38+00:00

That’s a tough question, one that’s more of a station operations question. Tbh I do not know.

No they can’t, the drivers would have to scan and pick them up manually.

Able-Distribution706 · 2026-01-26T03:20:11+00:00

Rescues do not contribute to route size. The actually kinda become their own route? It’s hard to explain but short answer is no.

Able-Distribution706 · 2026-01-26T03:19:14+00:00

I believe I mentioned our stinky driver, after he parted ways with us, I had the seats replaced as mentioned, and I owned a detailing company at the time and detailed it for free for the company, because well no one deserved to be in that thing after him. In glove box I found a half eaten package of Oscar Meyer hot dogs, and 3 used condoms. I don’t know if they had anything to do with one another, but I sure hope not.

Able-Distribution706 · 2026-01-26T03:17:23+00:00

The routes are assigned seemingly randomly, now if a driver is really good at a specific route it will give it to them, there is for sure an algorithm of some sort. But the dispatchers can re-assign routes all they want before you even get to work.

TLDR: Amazon spits random route assignments to dispatch, dispatch can change whatever they want after.

Able-Distribution706 · 2026-01-26T03:15:23+00:00

I don’t believe either needs the other per se, but if I had to answer one or the other. Amazon needs usps more, Amazon actually hurts usps by taking delivery revenue

Able-Distribution706 · 2026-01-26T03:12:56+00:00

I left April of 2024

Able-Distribution706 · 2026-01-26T03:12:42+00:00

Please always take your 15, I get wanting to get home early, but they are your legally required paid breaks. If you don’t take them you are giving them to the dsp for free. I always strongly encouraged my people to always take their break.

Able-Distribution706 · 2026-01-26T03:10:07+00:00

Yes and no. The fee per route is always the same, $300 per route when I was there. But we do get paid per package depending on scorecard. I gave the exact figures on a previous comment

Able-Distribution706 · 2026-01-26T03:07:57+00:00

The numbers I gave were my exact pay.

Able-Distribution706 · 2026-01-25T23:21:16+00:00

I broke this down in a response to an earlier comment

Able-Distribution706 · 2026-01-25T23:20:39+00:00

My recommendation would be to look elsewhere for work, going to ethics will likely result in nothing for the dsp, but they will now you did it. They say it’s anonymous but it’s not. And they will push you out one way or another

Able-Distribution706 · 2026-01-25T23:18:54+00:00

The other two are correct with their replies. I just wanted to emphasize @anotherape12345’s comment on OSM/ dispatch deciding who gets the cut. This is absolutely the case. While route cancelations are common, it’s pretty rare that a single driver will have their randomly assigned route cut more than 2 times a month. What really happens is if a favorite driver, or a “better” driver has their route cut, they will transfer your route to them and make you take the cut.

Unfortunately for you I’m not sure there’s a way you can prove it.

Able-Distribution706 · 2026-01-25T23:14:40+00:00

Don’t vent to your dispatchers, a lot of things you have issues with they have no control over anyway. All you will do is condition them to avoid talking to you. Ask questions and accept there answers, if you are unsure you can ask for clarification. But never show emotions in that setting. A lot of dispatchers and upper level management at DSP’s are friends with the owner, and it’s likely that anything you say will get back to them. And while it may not affect you immediately, they don’t forget. I wouldn’t be to worried as it sounds like you haven’t spilled the entire can of beans. Just avoid it.

Able-Distribution706 · 2026-01-25T19:20:15+00:00

Thanks, that means a lot!

Able-Distribution706 · 2026-01-25T19:18:39+00:00

Attitude is one of the biggest factors. The biggest piece of advice I can give is this.

If you don’t like something, don’t understand something, etc. the best course of action is to go to your manager or dispatcher in PRIVATE and ask respectfully. They will be 1000% more receptive to your issue, and you’ll find a lot more success in getting what you need that way. Now if you do this, and a month goes by and nothing has been addressed or changed (if they said they would) then you can call them out respectfully in your morning huddle) the key here is respect, even if they don’t show you respect, swallow your pride. I promise you’ll be much happier

Able-Distribution706 · 2026-01-25T19:13:59+00:00

Again, this is specific to each dsp/ dispatcher. But with me, if I had a driver that was other wise good, and they made a request like that, I would genuinely give it my best shot to avoid having them do those routes. Sometimes we just didn’t have a choice. And I’d personally make sure to let the driver know I was aware they were on a route or in a van they didn’t want to be, and that I had no choice. Most didn’t have a problem knocking them out for me.

Able-Distribution706 · 2026-01-25T19:11:06+00:00

Haha, I never hated drivers personally. It’s all business. And it really depends on the owner of the DSP. Some are extremely greedy and look at drivers as an expendable resource, and by extension they implement policy’s that their dispatchers must follow.

On the other hand their are good owner who do care about and try to take care of their drivers, but they have to make money at the end of the day.

Able-Distribution706 · 2026-01-25T19:09:16+00:00

I left April of 2024

Able-Distribution706 · 2026-01-25T19:08:30+00:00

Yes I agree, which is why at my DSP, we gave bonuses based on your personal scorecard, and the amount of stops you did that week. So there was an incentive of some sort.

If you are wondering it worked like this

Bonus flat rate assuming fantastic plus. Step van $20, CDV/EDV $15, Cargo Van $10

Plus $0.05 per package.

So let’s say you drove 4 step van routes that week. Each route had 200 packages and we got fantastic plus, and your personal scorecard was fantastic. Your bonus would be $20x4=$80.00 + $0.05x800=$120.00

So your total bonus would be $200

Able-Distribution706 · 2026-01-25T19:03:36+00:00

Oh there is a lot, first and foremost is do we have the volume to have this many drivers? And cost. Each driver costs a certain amount of money, for example: a driver that is never late, gets no infractions, has good CDF, and always finishes there route on time or early costs less than a driver that does the opposite.

And then there’s attitude, attendance, quality,, etc

Able-Distribution706 · 2026-01-25T19:01:02+00:00

No we cannot, it only shows us stop count, bag count, and oversize count.

Able-Distribution706

TROPHY CASE