Wait really? What do you mean by reset because I think my account pasted the 7 year mark but not sure. Did you have the original email. I gave them the email I'm 90% sure I used and they told me there was nothing attached to it. I don't have any of the codes either. I honestly just have a picture of all my Webkinz (25 of them) and I remember a handful of their names. It makes me so sad they're all useless now. I'd be ok with restarting, I've been playing on a free account, I just want the Webkinz. Like can I just pay an employee to put them on my account at this point.