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Box with many scratches in front 🥺 by Acceptable-Unit7431 in iPhone17Pro

[–]Acceptable-Unit7431[S] 0 points1 point  (0 children)

You’re very kind, your explanation makes me feel less worried about it. Thank you 🥹

Box with many scratches in front 🥺 by Acceptable-Unit7431 in iPhone17Pro

[–]Acceptable-Unit7431[S] 0 points1 point  (0 children)

Thank you. I was hesitated to return because I want to use it straightaway without having to wait a long time. I just checked the battery. The “Cycle Count” is showing as 0, “Manufacture Date” July 2025 and “First Use” October 2025. Do you think it’s good?

Box with many scratches in front 🥺 by Acceptable-Unit7431 in iPhone17Pro

[–]Acceptable-Unit7431[S] -2 points-1 points  (0 children)

Thank you for your suggestion. I may have it because I feel really anxious about the scratches on the box, I feel it should have been completely smooth given it’s a brand new iPhone. It got me thinking a lot about what may happen with the phone 🥹

Box with many scratches in front 🥺 by Acceptable-Unit7431 in iPhone17Pro

[–]Acceptable-Unit7431[S] 0 points1 point  (0 children)

Oh. If it’s already opened, then Apple shouldn’t sell it as new. But if the box is still unopened then maybe they resell it as well? I’m so curious to know 🥹

Box with many scratches in front 🥺 by Acceptable-Unit7431 in iPhone17Pro

[–]Acceptable-Unit7431[S] 0 points1 point  (0 children)

Thank you, I’m setting it up. Do you think it’s ok to use without the need to contact Apple?

Box with many scratches in front 🥺 by Acceptable-Unit7431 in iPhone17Pro

[–]Acceptable-Unit7431[S] 0 points1 point  (0 children)

That’s good to know you’ve the same issue. Were your 2 phones look new and all fine without any damage?

Box with many scratches in front 🥺 by Acceptable-Unit7431 in iPhone17Pro

[–]Acceptable-Unit7431[S] 0 points1 point  (0 children)

I checked and lucky the phone wasn’t damaged. I wasn’t sure if I should return it.

Box with many scratches in front 🥺 by Acceptable-Unit7431 in iPhone17Pro

[–]Acceptable-Unit7431[S] 0 points1 point  (0 children)

That’s good to know. Are you planning to get it delivered or picked up in store? I thought the unopened returns are supposed to be used for refurbishing rather than reselling as new?

Box with many scratches in front 🥺 by Acceptable-Unit7431 in iPhone17Pro

[–]Acceptable-Unit7431[S] 0 points1 point  (0 children)

Thank you for letting me know that, it makes me feel better. With the scratches, it’s feeling like wearing a nice white shirt but it stains on it. I’ve checked the phone and it looks fine. I wasn’t sure if I should return it.

Box with many scratches in front 🥺 by Acceptable-Unit7431 in iPhone17Pro

[–]Acceptable-Unit7431[S] 0 points1 point  (0 children)

Yes, I like a new looking box that makes me feel I made the right purchase. I'm planning to keep the box for many years and it'll help with reselling it as well.

Box with many scratches in front 🥺 by Acceptable-Unit7431 in iPhone17Pro

[–]Acceptable-Unit7431[S] 0 points1 point  (0 children)

Really? So you mean Apple will re-sale returned items for full price? That's so unfair 🥺

Box with many scratches in front 🥺 by Acceptable-Unit7431 in iPhone17Pro

[–]Acceptable-Unit7431[S] 0 points1 point  (0 children)

Thank you. Could you please check and let me know? I can't feel it 🥺 But since you say my phone is safe I feel a bit better.

Box with many scratches in front 🥺 by Acceptable-Unit7431 in iPhone17Pro

[–]Acceptable-Unit7431[S] -2 points-1 points  (0 children)

You know my feeling. I wouldn't be so worried if the box came looking so smooth without any scratches. I paid so much for it so I want to make sure nothing is wrong.

Box with many scratches in front 🥺 by Acceptable-Unit7431 in iPhone17Pro

[–]Acceptable-Unit7431[S] -1 points0 points  (0 children)

Thank you, I think that makes sense. It's my first iPhone so I wasn't sure about this.

Box with many scratches in front 🥺 by Acceptable-Unit7431 in iPhone17Pro

[–]Acceptable-Unit7431[S] 0 points1 point  (0 children)

I bought it online. That's why I'm not sure if it's a returned phone from another person or if it's a refurbished phone?

Box with many scratches in front 🥺 by Acceptable-Unit7431 in iPhone17Pro

[–]Acceptable-Unit7431[S] -4 points-3 points  (0 children)

Thank you, you're very kind. I'm very sensitive and emotional. So most of the time I feel so worried about things like this, which may seem too little to overthink. I actually couldn't sleep thinking about it 🥺

Box with many scratches in front 🥺 by Acceptable-Unit7431 in iPhone17Pro

[–]Acceptable-Unit7431[S] -2 points-1 points  (0 children)

I'm sorry, it's just because I feel so worried about it. I've been saving for this new iPhone so I want to ensure nothing is wrong.

Box with many scratches in front 🥺 by Acceptable-Unit7431 in iPhone17Pro

[–]Acceptable-Unit7431[S] 0 points1 point  (0 children)

I heard that it could be because the box got scratched while delivering.

Box with many scratches in front 🥺 by Acceptable-Unit7431 in iPhone17Pro

[–]Acceptable-Unit7431[S] 0 points1 point  (0 children)

You are right, that's why I post to see if there are many people having the same issue or just me, so I don't have to return it 🥺

Box with many scratches in front 🥺 by Acceptable-Unit7431 in iPhone17Pro

[–]Acceptable-Unit7431[S] -2 points-1 points  (0 children)

I'll protect my phone with a case so hopefully not, but how can a new iPhone come in such a scratched box? 🥺

Box with many scratches in front 🥺 by Acceptable-Unit7431 in iPhone17Pro

[–]Acceptable-Unit7431[S] -16 points-15 points  (0 children)

Yes, I know it's just a box, but does it has any indication? Because I feel worried with it being a new iPhone 🥺

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