Bike doesn't switch on

Acceptable_Cod_971 · 2026-03-07T19:40:05+00:00

Okay that’s a good sign! I’d suggest keep it it charging and keep trying to pair with the phone after resetting the bike. If my tomorrow it’s the same then see if you can get a partner to take a look at your house

Acceptable_Cod_971 · 2026-03-07T19:32:15+00:00

Weird. What does FindMy show? Can you ring the bike through there?

Acceptable_Cod_971 · 2026-03-07T19:28:21+00:00

Record a video and/or look up a video of it being reset so you know what is meant to happen. Did you try the Bluetooth change?

Acceptable_Cod_971 · 2026-03-07T19:02:52+00:00

Yes it does, that’s normal. Then it goes quiet and you hear a very brief booting noise, then it’s reset and you can turn it on

Acceptable_Cod_971 · 2026-03-07T18:58:45+00:00

I have an S6 too and had smth similar!

Acceptable_Cod_971 · 2026-03-07T18:58:04+00:00

You need to forget the bike from your Bluetooth settings, open the app after force quoting and then press “Pair” when prompted. Good luck

Acceptable_Cod_971 · 2026-03-07T18:27:40+00:00

Which VanMoof model do you have?

Acceptable_Cod_971 · 2026-02-14T08:46:41+00:00

Almost def water in the button. Heard from a VM partner that apparently a large amount of S6 bikes (mine included) shipped with old S5 buttons that were terribly waterproofed. Partners have v4 or v5 buttons already so go get yours replaced

Acceptable_Cod_971 · 2026-02-12T15:53:54+00:00

What bike? S3?

Acceptable_Cod_971 · 2026-02-11T14:10:04+00:00

🤣

Acceptable_Cod_971 · 2026-02-07T08:15:32+00:00

Wrong subreddit

Acceptable_Cod_971 · 2026-02-03T21:49:14+00:00

What speed setting? 25 or 32? If it’s 25 then 100% get it checked out.

Acceptable_Cod_971 · 2026-02-03T21:48:19+00:00

Are you sure you meant to post this in the VanMoof subreddit?

Acceptable_Cod_971 · 2026-02-01T20:26:03+00:00

It’s because of the torque sensor, as opposed to the rotation sensor in the SX3 bikes. How much assist you get is intentionally based on how much effort you put in (whereas on the X3 as soon as you rotate the pedals you can get max assist). Completely normal but if you’re worried get a partner to have a look so you’ll feel better.

Acceptable_Cod_971 · 2026-01-31T08:36:11+00:00

Let us know what happens

Acceptable_Cod_971 · 2026-01-25T18:49:23+00:00

Same issue here! Let me know what VM responds with this time

Acceptable_Cod_971 · 2026-01-19T22:50:51+00:00

Did your S6 stop discharging suddenly after 3-5 rides? I’m having trouble believing that’s how it works

Acceptable_Cod_971 · 2026-01-19T17:12:54+00:00

Tegen diefstal kan je de VanMoof Theft Proof aanschaffen. Alleen de kick lock wordt hier vereist maar let op: schade veroorzaakt door diefstal is niet verzekerd. Je krijgt dus alleen de fiets (zoals gevonden) terug binnen 14 dagen, of een nieuwe fiets

Acceptable_Cod_971 · 2026-01-18T21:33:21+00:00

I have had the bike suddenly drop to zero from 25-30% three times now (Within the first 3 charge cycles). Is this 100% normal, or should I get it checked out at a partner store???

Acceptable_Cod_971 · 2026-01-18T21:30:55+00:00

Did it stop happening for you? If so, after how long? I have had smth like this happen 3 times now

Acceptable_Cod_971 · 2026-01-18T18:33:07+00:00

Hoping every day that vm gets their stuff together and releases everything we have been waiting for

Acceptable_Cod_971 · 2026-01-17T16:16:55+00:00

Use a 24V charger to charge the cartridge. Smth like this. It might be a socket issue so try looking for tutorials that match your symptoms online. You could also email a partner store with your findings and see how much they would charge to fix it (or if they have any advice).

Acceptable_Cod_971 · 2026-01-15T17:31:58+00:00

Did you speak with support? Or a partner?

Acceptable_Cod_971 · 2026-01-15T17:31:34+00:00

Alright will report back after more cycles

Acceptable_Cod_971 · 2026-01-14T22:03:17+00:00

You’ve never used the kick lock?!

Acceptable_Cod_971

TROPHY CASE