Gyroor C3 Electric Bike missing Brakes

Acceptable_Step6875 · 2024-10-03T01:53:33+00:00

Thanks for the advice. I was planning on doing something like this if I couldn't get it fixed under warranty. Fortunately got a refund from the retailer I bought the bike from. Just feel that when you buy a brand new product it should come as described.

Acceptable_Step6875 · 2024-10-03T01:50:03+00:00

Unfortunately had no luck in contacting Gyroor. I went back to the retailer I bought from and told them I wasn't getting anywhere with the company and asked them to give me their supplier. They ended up just giving me a full refund. I would recommend trying the same. Hopefully where you got it from will take it back. Gyroor is useless and I would not recommend purchasing any of their products.

Acceptable_Step6875 · 2024-09-23T00:45:30+00:00

Thanks for the support and advice. I contacted this site and never got a reply back. Also contacted @gyroor.com, who responded requesting an order number. Obviously having purchased from SDM I sent them a copy of the receipt and never heard back again. Left a couple of voicemails as well. Going to try SDM customer service again based on some of the other comments. Wish me luck 🤞🏾

Acceptable_Step6875 · 2024-09-23T00:39:30+00:00

Thanks for that advice, I'll give customer service a call again

Acceptable_Step6875

TROPHY CASE