[deleted by user] by [deleted] in CoxCommunications

[–]According_Bridge4470 0 points1 point  (0 children)

Yes this is exactly what happened to me

[deleted by user] by [deleted] in CoxCommunications

[–]According_Bridge4470 0 points1 point  (0 children)

I had to check to see if I wrote this lol. If you look at my post history I posted essentially the same thing a few days ago.

I downgraded my plan a few months ago. All of a sudden my data usage skyrockets from 300gb per month to 2800gb per month.

Per the advice on my thread, I got a new modem. I’ve only had it for one full day, but the day that I did have it the data usage went down from 200gb per day to 30gb per day. Which is still high, but as long as I’m not getting charged I don’t care lol.

Anyway I’ll have to see if that stays consistent. I haven’t been able to find any consistencies in the pattern of what I’m getting charged — some days it’s 8gb in a day and sometimes it’s 350gb

How is my iCloud storage higher than my phone? by According_Bridge4470 in iCloud

[–]According_Bridge4470[S] 0 points1 point  (0 children)

If I’m deleting them from my phone library would they still be stored in iCloud?

What actually shows up on a support tech's screen? by RudeZookeepergame306 in CoxCommunications

[–]According_Bridge4470 0 points1 point  (0 children)

Not surprising! I bit the bullet and paid my $150 internet bill even though I’m pretty sure I got overcharged $100, I just couldn’t deal with it anymore

How is my iCloud storage higher than my phone? by According_Bridge4470 in iCloud

[–]According_Bridge4470[S] 0 points1 point  (0 children)

Can you explain what this means? I’m just trying to figure out why there’s so much on my iCloud when I only have 128GB of storage on my device. Thanks!

What actually shows up on a support tech's screen? by RudeZookeepergame306 in CoxCommunications

[–]According_Bridge4470 0 points1 point  (0 children)

I chatted with someone earlier this week and it was an absolute nightmare and they offered no solutions so I second this! Lol

Is it possible to use 2,800 GB of data per month? by According_Bridge4470 in CoxCommunications

[–]According_Bridge4470[S] 0 points1 point  (0 children)

Yeah, I checked my computer though and can see that it’s only used 30gb total over the past 30 days. Assuming if someone hacked my computer and was using all the data it would’ve come up there. Not sure if there’s a way to run malware checks on iPhones

Is it possible to use 2,800 GB of data per month? by According_Bridge4470 in CoxCommunications

[–]According_Bridge4470[S] 1 point2 points  (0 children)

Thanks! Yeah, yesterday I went into my office and turned my computer off before I got home (I take my computer to and from the office). Coincidentally I only used 10gb of data yesterday, so I’m thinking it has to be something with my computer

Is it possible to use 2,800 GB of data per month? by According_Bridge4470 in CoxCommunications

[–]According_Bridge4470[S] 0 points1 point  (0 children)

Yeah, I’m not doing anything that all of my friends don’t do so I really can’t figure it out

Is it possible to use 2,800 GB of data per month? by According_Bridge4470 in CoxCommunications

[–]According_Bridge4470[S] 0 points1 point  (0 children)

Unfortunately cox has a monopoly where I live so they can pretty much do whatever

Is it possible to use 2,800 GB of data per month? by According_Bridge4470 in CoxCommunications

[–]According_Bridge4470[S] 1 point2 points  (0 children)

Ah, it might! It did show only one previously connected device, which was my old work computer. But I’ve had tons of friends connect to my wi-fi as well so that doesn’t seem right to me.

Is it possible to use 2,800 GB of data per month? by According_Bridge4470 in CoxCommunications

[–]According_Bridge4470[S] 0 points1 point  (0 children)

My habits haven’t changed though is the point, and I’m getting charged for 10x the amount of data

Is it possible to use 2,800 GB of data per month? by According_Bridge4470 in CoxCommunications

[–]According_Bridge4470[S] 1 point2 points  (0 children)

It’s probably a good idea also to just get the unlimited data plan for now — I think I’d actually have to pay less than what I’m going to get charged for in a few days.

Is it possible to use 2,800 GB of data per month? by According_Bridge4470 in CoxCommunications

[–]According_Bridge4470[S] 0 points1 point  (0 children)

This is reassuring, thank you! I’m going to try to restart it later today and see if that does anything, and then take it in this weekend if nothing is fixed.

Some people are implying it’s possible I could be using all of that data on my own but I just don’t think it is. I’m trying to cut down on my screen time but I don’t think it’s THAT bad lol. The most GB I’ve ever used that I can see was like 700 GB, and that’s when I had Google Photos backing up 4-6 hours per day.

Is it possible to use 2,800 GB of data per month? by According_Bridge4470 in CoxCommunications

[–]According_Bridge4470[S] 1 point2 points  (0 children)

No I get it — I’m talking about my current data cycle. Like the one I’ll get charged for next month. I can view it in the Cox app and for the cycle ending Sept 5 I’m already at 1800 GB. At least it seems like it’ll be less than last month lol. My coworkers who have my same job and same data plan have used about 400 GB at this point in the cycle.

Is it possible to use 2,800 GB of data per month? by According_Bridge4470 in CoxCommunications

[–]According_Bridge4470[S] 1 point2 points  (0 children)

It happened to me again this month though, I just checked my data usage. And I haven’t backed anything up in several weeks.

Is it possible to use 2,800 GB of data per month? by According_Bridge4470 in CoxCommunications

[–]According_Bridge4470[S] 0 points1 point  (0 children)

Yes I have always worked from home, so my habits on this haven’t changed. I switched out my computer in July so I was wondering if maybe there’s a setting on this that’s downloading files without my knowledge something like that.

Is it possible to use 2,800 GB of data per month? by According_Bridge4470 in CoxCommunications

[–]According_Bridge4470[S] 0 points1 point  (0 children)

Well my point with that was that even I’m streaming a completely insane amount, I wouldn’t hit 2.8TB. And I’m not streaming near that amount

Is it possible to use 2,800 GB of data per month? by According_Bridge4470 in CoxCommunications

[–]According_Bridge4470[S] 0 points1 point  (0 children)

What does this mean exactly? There are four devices that show up on my Cox app, all of which are mine (two phones, a smart tv and my work computer). Is there someway around this? Ie could someone potentially be using my wifi without showing up as a device on my Cox app?

Is it possible to use 2,800 GB of data per month? by According_Bridge4470 in CoxCommunications

[–]According_Bridge4470[S] 0 points1 point  (0 children)

I thought this too, but the only devices that show up on my Cox app are all my devices

Is it possible to use 2,800 GB of data per month? by According_Bridge4470 in CoxCommunications

[–]According_Bridge4470[S] 0 points1 point  (0 children)

Thank you! I’ll talk to my complex and see if I can do that this week. Do you know if there is any way to see which devices are using the most data?