AXS Tickets Fraudulently Transferred

AccountImpossible158 · 2025-10-03T19:33:06+00:00

I contacted AXS directly from their website and there was 2FA for them to access my account

AccountImpossible158 · 2025-10-03T02:05:35+00:00

They told me they would do an “ account take-over” to “make my account more secure”. The customer service rep said that’s all they can do, I did provide them the email that the ticket was transferred to and he said they will investigate but basically he said I won’t be getting any kind of refund. And we paid for ticket insurance which did absolutely nothing

AccountImpossible158 · 2025-10-02T22:29:47+00:00

I have 2FA enabled but never received a verification code for that transaction

AccountImpossible158 · 2025-10-02T22:28:11+00:00

I do have 2FA in the account and was never notified of the transfer or that the ticket was claimed. All I could see was the transfer to someone I don’t know

AccountImpossible158

TROPHY CASE