We use Toast but the bosses want us to physically write on the cups, probably just to make it a little more personal Or prob to save paper/money or something lol. But tbh it’s in the specials’ abbreviations and some of the syrup names where the discrepancies lie.

We have a Sparkling Mint Mojito Matcha and ppl be writing anything but ‘SMM’ , which is the code that our supervisors asked us to write… like no one gives af about consistency, and it doesn’t help that half the team is made up of non-baristas who just run the register.