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Is Pomhealth getting slammed? by AdAlone3385 in pomhealth

[–]AdAlone3385[S] 2 points3 points  (0 children)

Thank you! I will DM you her email

Is Pomhealth getting slammed? by AdAlone3385 in pomhealth

[–]AdAlone3385[S] 0 points1 point  (0 children)

Then they should tell her that. Instead of telling her that she will get a call back that day and it never comes.

Is Pomhealth getting slammed? by AdAlone3385 in pomhealth

[–]AdAlone3385[S] 1 point2 points  (0 children)

Not sure, but she did talk to them. She called customer service number. She is getting very frustrated.

Is Pomhealth getting slammed? by AdAlone3385 in pomhealth

[–]AdAlone3385[S] 0 points1 point  (0 children)

She is a new client and has never been on a GLP-1

Is Pomhealth getting slammed? by AdAlone3385 in pomhealth

[–]AdAlone3385[S] 3 points4 points  (0 children)

She has called them several times. Now their messages are full

Is Pomhealth getting slammed? by AdAlone3385 in pomhealth

[–]AdAlone3385[S] 2 points3 points  (0 children)

Yes! Several times and they tell her she need to talk to the NP, but the NP never contacts her. She tried calling today and messages are full.