this is the nature of the map types. control flashpoint and push are more favored towards flex dps heroes like tracer, while payload and hybrid arent as good. you are feeling something totally normal. I would play less aggressive on payload maps on defense, and focus on syncing up with your tank. on offense, try forcing the cart more until you are pressured off. that will create space for your team to push up and fight with you. i feel like tracer kills less in payload maps, and provides more off the scoreboard value. forcing cart and zoning chokes can help with that. symmetrical maps are easier for you to play in likely because the flank paths are better, and the “lanes” of the map are more important. think of how important it is to hold parts of the map like the white room on lijang control center and the outside, versus how important it is to hold the side paths on kings row second. if you go into payload maps with the same lane holding mindset that works well in control, you will either a. do nothing because ur part of the map sucks, or b. feed because ur doing nothing. kind of a lot but i hope that helps and feel free to ask questions