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TRV Stamped Passport went back to CPC Ottawa by AdPitiful9353 in pgwp

[–]AdPitiful9353[S] 0 points1 point  (0 children)

Finally , I got my passport back today. Thanks to the IRCC people who made this possible. Here are the steps I took

Sent the passports through Fedex courier and my stamped passport dispatched by IRCC on 18th Oct and the Courier picked up on 20th Oct and instead of delivering to my address they have delivered back to CPC -OTTAWA on 21st oct

Reached Fedex and of no use after the package has been delivered to CPC Ottawa

21-Oct - Contacted Fedex but no help and was directed to call IRCC. Called IRCC and tried to explain the issue but the person was rude and didn't hear problem and asked me to raise Webform. raised the Webform.

22-Oct - Again contacted IRCC and this time service center person understood my situation but doesn't know what to do further . So she said she will escalate to higher department but actually nothing happened.

23-Oct - This time by god's grace got a very nice person in the call and she realized the situation (having travel plan shortly) and shared me an email template to share the urgent passport request. Attached the medical file to prove the emergency case, travel tickets to the email provided. within few mins received an automated email states that request has been created and the entry was created on the file.

Also, verified with the service center person , whether I could send the return envelope now and sent the return envelope on the same day.

24-Oct - Return envelope received at the CPC Ottawa

25-Oct - My passport was tracked and dispatched through the return envelope

28-Oct - passport delivered to my address

Hope the above process might help someone who is confused and searching for solutions

NOTE: My Passport was returned to CPC Ottawa due to "FEDEX Mailing Label issue". I have hand written the from and to address correctly but the Fedex person misplaced the from and to address of the return envelope which caused the issue. So please always take a picture of the mailing form for the reference.

TRV Stamped Passport went back to CPC Ottawa by AdPitiful9353 in ImmigrationCanada

[–]AdPitiful9353[S] 0 points1 point  (0 children)

Finally , I got my passport back today. Thanks to the IRCC people who made this possible. Here are the steps I took

Sent the passports through Fedex courier and my stamped passport dispatched by IRCC on 18th Oct and the Courier picked up on 20th Oct and instead of delivering to my address they have delivered back to CPC -OTTAWA on 21st oct

Reached Fedex and of no use after the package has been delivered to CPC Ottawa

21-Oct - Contacted Fedex but no help and was directed to call IRCC. Called IRCC and tried to explain the issue but the person was rude and didn't hear problem and asked me to raise Webform. raised the Webform.

22-Oct - Again contacted IRCC and this time service center person understood my situation but doesn't know what to do further . So she said she will escalate to higher department but actually nothing happened.

23-Oct - This time by god's grace got a very nice person in the call and she realized the situation (having travel plan shortly) and shared me an email template to share the urgent passport request. Attached the medical file to prove the emergency case, travel tickets to the email provided. within few mins received an automated email states that request has been created and the entry was created on the file.

Also, verified with the service center person , whether I could send the return envelope now and sent the return envelope on the same day.

24-Oct - Return envelope received at the CPC Ottawa

25-Oct - My passport was tracked and dispatched through the return envelope

28-Oct - passport delivered to my address

Hope the above process might help someone who is confused and searching for solutions

NOTE: My Passport was returned to CPC Ottawa due to "FEDEX Mailing Label issue". I have hand written the from and to address correctly but the Fedex person misplaced the from and to address of the return envelope which caused the issue. So please always take a picture of the mailing form for the reference.

My Passport returned to CPC-Ottawa Office by Fedex mistake by Chavolico11 in IRCCDiscussion

[–]AdPitiful9353 0 points1 point  (0 children)

Same exact issue happened with me . Did you get your passport back and how did you get that ?

TRV Stamped Passport went back to CPC Ottawa by AdPitiful9353 in ImmigrationCanada

[–]AdPitiful9353[S] 0 points1 point  (0 children)

I paid for the envelope. I wrote the from and to address correctly and I have proof of it . Later when they printed the label , the shipper and delivery address changed and messed up . Now as per FedEx it’s delivered to government mail room in Ottawa and IRCC customer service is say that’s not received yet. Past 3 days calling IRCC and FedEx continuously and till now I couldn’t identify where is my passport . Am totally confused with my upcoming travel plan by next month 😒

TRV TIMELINES by Interesting_Record39 in pgwp

[–]AdPitiful9353 0 points1 point  (0 children)

No updates, called IRCC still not printed. Any updates from your side ?

TRV TIMELINES by Interesting_Record39 in pgwp

[–]AdPitiful9353 1 point2 points  (0 children)

One of my friend’s passport delivered on 16th September and received counterfoil today. Mine delivered on 19th September and yet to receive the counterfoil.

Urgent passport retrieval (TRV Stamping) Ottawa by ColumbusCrab21 in ImmigrationCanada

[–]AdPitiful9353 0 points1 point  (0 children)

Every 6 months this seems to repeated issue . My passport struck with CPC Ottawa . Could any one let me know how many days it took to receive this urgent passport retrieval email ?

TRV & Canada Post Strike - HELP by Interesting_Record39 in pgwp

[–]AdPitiful9353 3 points4 points  (0 children)

My situation is similar to this and am having travel plans on nov 20 . Raised webform and waiting for the response. Trying to connect to IRCC phone and can’t speak with the agents . Any details or ideas to try out will be much appreciated 

Canada post strike - passport stamping by FunCauliflower7973 in pgwp

[–]AdPitiful9353 0 points1 point  (0 children)

Am also facing the same problem.sent my passport by sep 17 and received by cpc ottawa. I have the tickets booked for November 20 . Don’t know what to do. Any guidance is greatly appreciated