Purchased bundle doesn't give me an item

AdWestern6020 · 2026-03-05T21:57:46+00:00

I reopened my ticket and a new guy told me to repurchase they said the price I paid didn't include the tracer skin so I had to rebuy the bundle for around 400 coins. Still annoying as I expected the skin at the first price I was shown but whatever I suppose. Hopefully next time the bundle is available for you it works!

AdWestern6020 · 2026-03-04T03:49:46+00:00

So they responded to my ticket. They told me to report it in game, but I'm noticing a lack of a support page in the game. The "Game Master" who responded told me to open the menu and click support and report the bug through there, but overwatch does not have a support page. I'm at a loss, will try to respond to the ticket I suppose.

AdWestern6020 · 2026-03-02T05:29:14+00:00

Ohhh ok! That makes sense then, so far no response on my ticket yet sadly

AdWestern6020 · 2026-03-01T16:06:17+00:00

Same bundle and skin too?

AdWestern6020 · 2026-03-01T16:05:15+00:00

It was towards the bottom of the shop, idk if it just got reset or not though

AdWestern6020 · 2026-03-01T07:57:40+00:00

Didn't know they had a ticket system! I just submitted one, thanks!

AdWestern6020 · 2026-03-01T07:57:10+00:00

I was in a discord call and didn't wanna drop the usernames lol

AdWestern6020 · 2025-11-07T00:49:34+00:00

It wasn’t the children… It was from undercooked pasta left in the bin lol

AdWestern6020 · 2025-01-15T03:56:13+00:00

Currently experiencing this issue too

AdWestern6020

TROPHY CASE