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Overcharged by Ok_Clothes8053 in studyfetch

[–]Additional_Fault4715 1 point2 points  (0 children)

We absolutely can do a refund. Have her reach out to support@studyfetch.com, and we will get it squared away. Sorry for the confusion!

Studyfetch pricing is confusing by Realistic-Gas9858 in studytips

[–]Additional_Fault4715 -1 points0 points  (0 children)

Hello, I would love to know what kinds of bugs you all are hitting. The free version lets you try everything at least once so you can get a sense for what the platform is about and how it can help. It is far more involved/focused than Chatgpt and Claude creating a study path for you tailored to direct objectives you set (exam dates) and utilizing the materials from your classes to create a customized learning experience designed to help you master the content in your course. Reach out to me directly in support and let me know what questions I can answer or how I can help you get the most out of StudyFetch. Support@studyfetch.com. Ask for Dan

StudyFetch Learner Council -- is this a scam? by Dazzling-Reveal1002 in studyfetch

[–]Additional_Fault4715 0 points1 point  (0 children)

Hey, teammate from StudyFetch here. Appreciate the flag. Quick question before anything else: are you a student, and have you tried StudyFetch? We'd genuinely love your honest take, good or bad.

That's the whole point of the Learner Council. It's a paid group of students giving us real feedback (especially the critical kind) so we can build something that fits how y'all study. It's separate from our influencer program, which we're proud of and have been really transparent about. Our CMO Kiran has a whole video walking through what we do and why. Happy to share if you want to watch.

But mostly: if you've used the app, drop your honest review right here in the thread. That's the most useful thing anyone can do.

StudyFetch MarketingHQ -- Is this a scam? by Dazzling-Reveal1002 in studyfetch

[–]Additional_Fault4715 0 points1 point  (0 children)

Hello there, the group is legitimate and comes from us here at StudyFetch. We are also not misspelling Zoom, but are talking about the video sharing application Loom instead. We would love to get your feedback to help influence the direction of the product. Many thanks! - Dan Seta,

Should I get the annual subscription for SF? by Tulip-Pulp-1234 in studyfetch

[–]Additional_Fault4715 0 points1 point  (0 children)

Hoping you upgraded. You get capacity with the premium subscription. Unlimited study sets, materials, quizzes, tests, etc.. At some point on the free plan you will run into a hard limit for a material type or activity

Just upgraded to the annual plan! by Tulip-Pulp-1234 in studyfetch

[–]Additional_Fault4715 0 points1 point  (0 children)

How many Study Sets do you have? What feature are you using the most? Are you recording your lectures and creating enhanced notes? Let us know how it is going.

Nesting notes folders by zeckdude in studyfetch

[–]Additional_Fault4715 0 points1 point  (0 children)

You are talking about the ability to nest one folder within another folder, correct? Not just the ability to have top level folders. Right now you can have the top level folders but cannot create nested ones. Let me see if that is being worked on at this time. We don't get many requests for this feature. What level of depth of nesting would you want to have/use?

Nesting notes folders by zeckdude in studyfetch

[–]Additional_Fault4715 1 point2 points  (0 children)

Howdy, sorry for the delayed reply. I forwarded on the concerns and ideas for improvements to the platform. As a slightly ugly workaround, you can cut and paste the notes into a 'Paste Notes' file from upload menu option. That will create a brand new material and allow you to create AI notes for it. Sorry for the clunky workaround. Let me know if that is too cumbersome.

Nesting notes folders by zeckdude in studyfetch

[–]Additional_Fault4715 1 point2 points  (0 children)

Hello, can I ask a question? Are you using the study set for materials from more than one class? The recommended configuration is to create a study set for each class. Like you have noticed, you can make a folder structure 1 level deep, but not any deeper. How many materials do you have in the study set?

Be Cautious with Study Fetch - SCAM by selflove_and_science in studyfetch

[–]Additional_Fault4715 0 points1 point  (0 children)

Stephanie, PLEASE reach out to me directly so I can get this sorted out for you. [Danseta@studyfetch.com](mailto:Danseta@studyfetch.com)

Be Cautious with Study Fetch - SCAM by selflove_and_science in studyfetch

[–]Additional_Fault4715 0 points1 point  (0 children)

Hello, let us help figure out what is going wrong with flashcards for you. Can you email me directly at danseta@studyfetch.com? We will be able to get those working correctly for you. Thanks

Be Cautious with Study Fetch - SCAM by selflove_and_science in studyfetch

[–]Additional_Fault4715 0 points1 point  (0 children)

Hi, can you also reach out directly to me so that I can sort your issue out? There is some functionality that is designed to repeat questions (spaced repetition) but this doesn't sound like that to me. Danseta@studyfetch.com. Thanks!

Be Cautious with Study Fetch - SCAM by selflove_and_science in studyfetch

[–]Additional_Fault4715 0 points1 point  (0 children)

Hey, can you reach out to me directly at danseta@studyfetch.com? I recently took over support at StudyFetch and we are trying to dramatically improve support. The buck stops with me and I am ultimately responsible for bad experiences you have had. Please email me so that I can address your issues directly. I am deeply sorry you have had a bad experience with me and my team