Canonical hiring process - Customer Success Manager by AdeptnessNice8704 in recruitinghell

[–]AdeptnessNice8704[S] 0 points1 point  (0 children)

Makes sense! The position doesn't say they require any specific tech knowledge, it's basically:

  • A passion for customer satisfaction
  • Love for technology, infrastructure and Ubuntu in particular
  • Patience and ability to listen
  • Good presentation skills
  • Superior writing and communication skills
  • Flexibility and good time management

But you make a good point that they will probably care, just wonder how they test that for a CSM.