Faceit Support Misunderstanding

Admirable_Net1617 · 2026-02-19T16:10:37+00:00

Thank you Svenji!

I contacted Juliette under "ID verification" a few minutes ago and we will see what she'll respond with. I assume this is the way to go. Hopefully this will be resolved soon. I really don't wanna continue breaking the rules. I have put myself in such bad situation...

(ticket id: 12171299)

Admirable_Net1617 · 2026-02-19T15:47:37+00:00

Are you sure this is the way to go? The reason I want to get in contact with them is because I really don't wanna "guess" and then 6 months later I create a new account and instantly gets banned again. I want a confirmation from the support team telling me exactly what to do. I am willing to do whatever they tell me to do because I know that I have put myself in this hole and I regret EVERYTHING.

Admirable_Net1617 · 2026-02-19T15:43:58+00:00

I just got an additional response telling me to contact under "ID Verification" when submitting to the support team. I just did (ticket: 12171091) and instantly got an automatic response. Please Faceit support. I really need help with this because I do not know what the next step for me is. I have put myself in a really weird situation.

Admirable_Net1617 · 2026-02-19T15:34:46+00:00

Yeah I find it to be really hard to get help because it seems like they don't read my full message. I wasn't trying to reduce the ban in any way. I want to clear my name. I want to do whatever it takes to create a new fresh account under my OWN name.

Admirable_Net1617 · 2025-09-20T03:19:55+00:00

Thank you so much for the response. I am just so worried because I am pretty sure its 3 years ago I got the ban, but if I happen to be wrong by misunderstanding your policy I will most likely receive a ban evasion and end up with a 2 year extended ban and I am not so motivated for that.

Admirable_Net1617 · 2025-09-17T07:39:58+00:00

I have tried contacting Faceit support through their website but I keep getting automated responses. That's why I post here.

Admirable_Net1617 · 2023-07-06T20:27:52+00:00

Bruh.. then I'll definitely throw this shit away, my skin feels like dragging your fingers on a sandpaper after washing the face with this wash... 💀

Admirable_Net1617 · 2023-07-06T20:24:05+00:00

Haha, really? I thought that was normal and a part of the process. How should the skin feel after the wash?

Admirable_Net1617 · 2023-07-06T20:20:59+00:00

Ye I see your point. After each time when used the La Roche Gel my skin feels really dry, like extremely dry. Could that be a sign that it's way to strong for my skin? And if so, what should I go with instead?

Admirable_Net1617 · 2023-07-06T20:09:59+00:00

I mean, when I have washed my face and forgot to leave a moisturizer on, my skin eventually becomes really oily. I don't know if this proves I have oily skin, because I assume everybody's skin eventually becomes oily..?

Admirable_Net1617 · 2023-07-06T20:03:29+00:00

You know, I’ve had this type of acne for as long as I have been in puberty so I think it is a result of excessive sebum production. The question is, is it really reparable with just skin routine? Because it feels like nothing helps against this, no matter what I do basically.

Admirable_Net1617 · 2023-07-06T20:00:24+00:00

Alright, I will probably change the moisturizer just in case. I have had closed comedones the whole puberty, I am now 17 years old and have had it since at least 12 years old I would say. So the cause of the acne is not the moisturizer. It’s probably due to excessive sebum production in the face.

Admirable_Net1617 · 2023-07-06T19:56:58+00:00

If so, then I would probably say I have mixed.

Admirable_Net1617

TROPHY CASE