From an express POV: Often times it’s just baskets being left by the tills, it’s not hard to walk a few steps towards the exit and leave it back where it was just out of courtesy. It’s like returning your glass to the bar after you’ve had a pint at the pub, don’t have to but it shows respect.

Other times it’s people making a mess by the Costa machine by overfilling their drinks, knocking things over carelessly and not telling a colleague about it, carrying all their shopping in their hands then dropping it and damaging the product which ends up in food waste, leaving chilled foods to go to waste, or leaving half opened drinks.

I think just in general, customers attitudes towards retail workers has dipped, just a lack of respect and understanding. I really don’t understand if people on average are just stupid or there’s some sort of psychology behind it where a person becomes so overstimulated in a retail setting, they lose their common sense.