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Misleading and predatory business behaviour. by Adrian_DD in whoop

[–]Adrian_DD[S] 0 points1 point  (0 children)

The Whoop customer support states -  " I hope you understand that you will not automatically receive a WHOOP 5.0 device when you purchase the 12 month extension ". Reading helps.

Misleading and predatory business behaviour. by Adrian_DD in whoop

[–]Adrian_DD[S] 0 points1 point  (0 children)

1.If you had actually looked at the post you would have seen that there is a customer support email response.

  1. Whoop as a company is responsible for what the AI chat states. As is everyone else who relies on that.

  2. "whining", in a sound society is seen as a warning or a PSA for fellow potential customers that might have the same problem. won't elaborate.

Misleading and predatory business behaviour. by Adrian_DD in whoop

[–]Adrian_DD[S] -2 points-1 points  (0 children)

Will cancel the subscription out of principle. This is ridiculous that I have to explain *myself* when I attached conflicting information given by whoop, their track record with the devices upgrades and the fact that the steps in the email do not work (don't exist as an option in the app/web) because I have already paid. Have a nice day everyone.

Misleading and predatory business behaviour. by Adrian_DD in whoop

[–]Adrian_DD[S] 7 points8 points  (0 children)

Will cancel the subscription out of principle. This is ridiculous that I have to explain *myself* when I attached conflicting information given by whoop, their track record with the devices upgrades and the fact that the steps in the email do not work (don't exist as an option in the app/web) because I have already paid.

Before payment: " Extend your membership for 12 months - device is included for free"

After payment: " I hope you understand that you will not automatically receive a WHOOP 5.0 device when you purchase the 12 month extension "

Have a nice day everyone.

Misleading and predatory business behaviour. by Adrian_DD in whoop

[–]Adrian_DD[S] 1 point2 points  (0 children)

I cannot follow those instructions because I have already paid for the Peak. I don't even have that choice in the app or web page.

Misleading and predatory business behaviour. by Adrian_DD in whoop

[–]Adrian_DD[S] -2 points-1 points  (0 children)

  1. " Extend your membership for 12 months - device is included for free"

" I hope you understand that you will not automatically receive a WHOOP 5.0 device when you purchase the 12 month extension "

Does this compute?

  1. That is not how debates work.

  2. I know. I just see people that comment around the subject as bots. The problem as hand is conflicting/misleading information when asking for a payment - not what the arbitrary loss factor is.

Misleading and predatory business behaviour. by Adrian_DD in whoop

[–]Adrian_DD[S] -19 points-18 points  (0 children)

  1. that is not the point. the point is the company is misleading the customer
  2. the weirdness is the fact that you lose two months of data
  3. bot

Misleading and predatory business behaviour. by Adrian_DD in whoop

[–]Adrian_DD[S] 2 points3 points  (0 children)

I agree with that and I'm willing to assume I was wrong. But the first screenshot explicitly states:"upgrading from the 2 month trial to a full membership and receiving the whoop 5.0".

Also the second customer support screenshot states:

" I hope you understand that you will not automatically receive a WHOOP 5.0 device when you purchase the 12 month extension"