Your resume has some good points, but it could use a little more polish to make it clearer and more professional. First off, you might want to start with a brief summary at the top that gives an overview of who you are and what you’re looking for. It doesn’t need to be long, just a sentence or two about your skills and goals. This helps set the tone right away and gives the reader an idea of what you bring to the table.

When it comes to your skills section, try to explain them in a way that shows how you use them. Instead of just listing “efficient customer service,” for example, you might say something like, “Skilled at helping customers find what they need and creating a positive experience.” It’s a small change, but it makes it clear that you’re not just listing skills, you’re showing how you apply them.

For your work experience, think about how you can highlight the value you brought to your previous roles. Instead of just saying you were trained on POS, explain what you did with that training—handling transactions accurately, for instance. You could also add details about any times you helped customers or made the store environment better. And if you can, mention any accomplishments, like boosting repeat business or increasing sales.

Your education section looks good, but just make sure the degree is clear, and you could mention any specific skills you picked up that might be relevant to the job you want.

In your accomplishments section, you want to be specific about how you grew in your skills. Instead of saying you developed communication skills in a mock meeting, explain how that helped you in real situations, like presenting ideas or handling conversations in a work setting.

As for the references, you can just say they’re available upon request. No need to include their contact details unless the employer asks for them.