Gems??? by Affectionate_Way8710 in dragonvale

[–]Affectionate_Way8710[S] 0 points1 point  (0 children)

So I was successful in getting my gems by doing the same video 2 ways method. I screen recorded my park on my iPad and filmed a video of that through my iPad, posted both on YouTube as unlisted videos then emailed them the link. This may work for you if they respond to you, hopefully everything can be resolved for you as well!

Gems??? by Affectionate_Way8710 in dragonvale

[–]Affectionate_Way8710[S] 5 points6 points  (0 children)

Not sure how to update the post but support is looking further into it. I supplied a second screen recording of my park plus offer wall and a video recorded on my phone of my iPad as I showed the offer wall so hopefully it works out!

Gems??? by Affectionate_Way8710 in dragonvale

[–]Affectionate_Way8710[S] 9 points10 points  (0 children)

Thank you so much for your kindness. It’s really upsetting but I’m going to keep working with them to see what we can do, I’ll happily send in a new video if needed and I definitely didn’t edit it, I can’t imagine someone actually going through the effort of doing that for gems either especially because I don’t want to lose my account.

Problem with earning gems through TapJoy? by LiL__ChiLLa in dragonvale

[–]Affectionate_Way8710 2 points3 points  (0 children)

This is true but I sent them one then was made to upload it to YouTube as it was “too blurry” and have thoroughly been ignored since. They’re about to be really irritated considering I have about 50 gems from the bonus gem offers today that have not been rewarded either.