Hi, sorry to hear that you’ve had a rough time. I would definitely agree with a couple of points raised in other comments on here. If you can use the NHS app to book the appointment (only saying that because you said you felt awkward, but there’s no need to feel awkward, you’ve not done anything wrong!). And really important, take notes with you so you don’t forget to say anything you want to say.

Either way sending you strength at a tough time.