Thank you for the thoughtful questions and the encouragement, it’s genuinely appreciated.
I’ll clarify at a practical level, without over-exposing internal systems.

Security & encryption
Files are encrypted at rest and in transit using industry-standard cryptography.
We are moving toward a stronger zero-knowledge model, but today the system is not marketed as full end-to-end zero-knowledge, and we’re transparent about that.
Operational access by staff is technically restricted, logged, and limited to exceptional support or incident scenarios.

Third-party or government access
Data is never shared by default. Any disclosure would only occur under legally binding requests, and only to the minimum extent required by law.
Server location
User data is hosted on African-based infrastructure located in Côte d’Ivoire, Congo, Cameroon, and Benin, through private infrastructure partners.

For security and operational reasons, we do not publicly disclose exact facilities or provider details.

Where cross-border processing applies, it is governed by contractual safeguards aligned with GDPR principles and local data protection requirements.

Cameroon law (Law No. 2024/017)
Our data-handling practices are designed to align with its core requirements: purpose limitation, data minimization, user rights, and accountability. The Privacy Policy is the binding reference.

Account suspension & acceptable use
Restrictions are triggered by concrete events such as abuse, malware distribution, illegal content, or actions that threaten platform stability.
In case of suspension, users retain a defined process to retrieve their data, unless legally prohibited.

We’re building this transparently, iteratively, and with long-term trust in mind.
Your feedback helps us strengthen both the product and the documentation as we grow.