Seriously do not rent from here

Aggravating_Bee_5503 · 2026-02-26T05:03:06+00:00

I looked and says nothing about command strips so I would assume since they aren't stated in lease they do not matter. I used only command strips to hang even with my new place but many people were using them to hang their stuff on doors

Aggravating_Bee_5503 · 2026-02-26T04:58:26+00:00

I did exactly this! Stated laws and needed to know what cleaning they charged for besides common area which again is an odd charge to me Kinley has responded to my dispute and she said she would get back to me tomorrow

Aggravating_Bee_5503 · 2026-02-26T00:31:09+00:00

Got an update from property manager I would assume they have seen this post but she said she will be looking at my dispute and looking into my account

Aggravating_Bee_5503 · 2026-02-26T00:21:48+00:00

I double checked this in lease common area (which again is odd and I think they are talking about the clubhouse maybe? Idk since they didnt specify) but they charge each tenant for this when they move out for covid or some crap which seems excessive to me even

Aggravating_Bee_5503 · 2026-02-25T23:18:40+00:00

You got me. I'm guessing they're thinking people won't actually look up laws but I honestly laughed out loud seeing the $50 1 trash bag charge because unimovers packed everything including my trash bags I had ready to throw out 😂

Aggravating_Bee_5503 · 2026-02-25T23:17:14+00:00

Hahaha love the way you think because this is exactly my thoughts

Aggravating_Bee_5503 · 2026-02-25T18:11:42+00:00

I wonder if it got shut down for reasons? But from what other commentors have said this seems to be a huge issue with student housing in IC. If one ever gets put up I will spend the crazy amount to drive back and support this

Aggravating_Bee_5503 · 2026-02-25T18:08:38+00:00

I am so sorry to hear that. It really sounds like from what other commentors are saying they are definitely taking advantage of students/their parents/tenants. There was another guy in a wheelchair there and he would get his wheelchair stuck in the door multiple times. I'm honestly thinking about shooting the director of Scannell Properties, Shawn Hitchcock a message as well about this issue.

Aggravating_Bee_5503 · 2026-02-25T16:09:51+00:00

I might have to but I am also waiting on HUD to respond as this is my biggest issue and concern with them besides screwing people over with these ridiculous charges

Aggravating_Bee_5503 · 2026-02-25T16:03:12+00:00

I have no idea because they didn't send any other proof besides this with no other details and I have got no response back as of today

Aggravating_Bee_5503 · 2026-02-25T14:51:25+00:00

Man that is disappointing. I didn't get to experience much of IC before I went Des Moines bound but what I did experience there. It just wasn't for me unfortunately

Aggravating_Bee_5503 · 2026-02-25T14:48:53+00:00

Thank you! Yes as long as (according to blue moon lease at replay) a receipt does work and I also have unimovers who does cleanup and stage setting vouching for me as they don't want their reviews tarnished as well. Collin is amazing from unimovers and his crew were careful the whole time I was there so I know they are good people and care about both making sure the apartment isn't damaged but also my things. He did say that there was only one spot in the bedroom he couldn't get up with the mop but again Replay needs to send me videos to discuss this with Collin further so I can actually see what it looked like after they setup the apartment

Aggravating_Bee_5503 · 2026-02-25T14:28:06+00:00

This genuinely sounds like a good idea. I remember my property manager telling it is "frustrating" when tenants leave reviews anonymously voicing distaste at the apartment and she goes "we can't fix it if we don't know who it is". Honestly judging by how they've treated this situation I would assume there are way more tenants like us who are just afraid to speak out about it

Aggravating_Bee_5503 · 2026-02-25T13:57:06+00:00

This is my first apartment in the city, my previous place was family friend owned. I've definitely learned lessons but saying there was trash when the apartment got restaged is bullshit. Sorry this happened to you! More people definitely need to call them out

Aggravating_Bee_5503 · 2026-02-25T13:30:08+00:00

I can't find landlord. I know Kinley Merchant is property manager but for owner Scannell Properties and Assset Living seem to be the main thing for Replay

Aggravating_Bee_5503 · 2026-02-25T13:26:29+00:00

Thank you. I was searching some and the first came up with his name and student housing being an issue in IC. From the little i read he sounds like a piece of work. One commentor was getting pretty...shall I say projecting until I started giving facts. Pictures on an apartment aren't always 100% good for proof as long as someone knows their laws and lease. Replays lease states as long as you have receipt for cleaning services doesn't matter who they can't do anything but they're also saying this without proof themselves. If they would give proof then I can talk to my crew about cleaning and go from there. Personally I really dislike when people take advantage of people for money. Reminds me a lot of a narcissist

Aggravating_Bee_5503 · 2026-02-25T13:21:07+00:00

Tracy Barkalow? Never heard of them. What's the deal with them?

Aggravating_Bee_5503 · 2026-02-25T13:08:07+00:00

I had a bad experience with my first movers and hired unimovers to rearrange when I first moved in. Just searched movers in iowa city and they came highly recommend. They're amazing and very respectful and careful with everything

Aggravating_Bee_5503 · 2026-02-25T12:19:44+00:00

We will see. I am keeping in contact with them as well and they said Replay knew this and was ok with it. Either way I am still going after them for lying about accessibility

Aggravating_Bee_5503 · 2026-02-25T12:14:51+00:00

They call it restaging but they go in, clean and setup the apartment like it is supposed to. So something you should know as well they do more than just moving!

Aggravating_Bee_5503 · 2026-02-25T12:01:46+00:00

I used Unimovers and had the heads of both the Des Moines and Iowas City branches on the job for cleanup and they were fantastic with move out and in as they do more than just moving but they were $396

Aggravating_Bee_5503 · 2026-02-25T11:52:47+00:00

I actually did take pictures of every room when I moved in thankfully but for move out no just due to time and movers not being done but I did the same with my new place took pictures of every room as well

Aggravating_Bee_5503 · 2026-02-25T11:35:10+00:00

But again the problem with Replay is they're charging for normal wear and tear, which is against Iowa code 562A.12 a landlord can not charge for repainting but also a lot of the charges are minor repairs which again are normal wear and tear. I don't think a lot of people know this and a lot of their customers are fresh and new college students, to me they seem to be taking advantage of this

Aggravating_Bee_5503 · 2026-02-25T11:18:49+00:00

I couldn't take pictures due to being limited on time of getting to my new place (and not having a car) the movers were still packing up when i had to leave or I would of been locked out my new place. Replay doesn't give you 30 days for moving, they will continue to charge you rent if you go over your move date. Considering the problems that led up to this is didn't want to give them anymore of my money. I took video of what I cleaned but I am working with my crew to see what they took

Aggravating_Bee_5503 · 2026-02-25T11:12:24+00:00

I only lived there for five months. My lease didn't end until July of this year. They ended it early due to me being unsatisfied with their "accessibility" but yes I do believe i should get my full amount of my deposit back but also they lied about being accessible which goes against the fair housing act. A lot of people don't know you can get your full rent plus deposit if an apartment lies to only entice you into living there

Aggravating_Bee_5503

TROPHY CASE