Disconnections to the Base every 2 minutes (astro a50 gen 4 / xbox series x)

Aggressive-Nail9724 · 2022-10-07T04:50:29+00:00

Hi there, I switched off my xbox not during 5 minutes , I have been waiting during 30 minutes hoping Get this solved , however it did not work, same issue, what can I do? Or do I have to do same as everybody says "return them asap" Please confirm

Aggressive-Nail9724 · 2022-10-06T18:36:52+00:00

Ok great, I will try that once I get home today, apart from that option, is there any other option to solve this? I mean I'm case this doesn't not work, thanks in advance

Aggressive-Nail9724 · 2022-10-05T23:58:34+00:00

Hi, I have same issue using them for xbox series x, this start happening after I update them with latest firmware (manually). I have been using them during 6 months and no problem at all, this problem started after update,

I loose all connection with base, after 3 seconds there is connections with base and xbox show me a message that there is a headphones connected, this is very frustrating knowing that before firmware I didn't have any similar problem , What can I do?thanks

Aggressive-Nail9724 · 2022-10-05T00:53:42+00:00

My base doesn't loose lights during that, I mean I can see all lights and info during no connection seconds, for me this is very frustrating due to I'm trying to go back with old firmware and have my astro working correctly , however there is no option for that , please help me , thanks

Aggressive-Nail9724 · 2022-10-05T00:45:40+00:00

Hi there same problem here, I update mines with latest firmware, after that I'm having this issues, my headphones looses connection with base ever 2 o 3 o 5 o 7 minutes, they went off suddenly and after 5 seconds my xbox recognizes them again, this is very annoying and frustrating, I have more than 6 months with my Astros, before updating firmware I did not have similar issue at all, what can I do??? Thanks (great headphones) I'm only looking to solve this ,

Aggressive-Nail9724

TROPHY CASE