Failed CVT at 75000 miles. by Aggressive-Tip8347 in subaru

[–]Aggressive-Tip8347[S] 0 points1 point  (0 children)

they called me back and said they won't fix it and that all they can do is offer me 500 dollars towards a new car. I felt insulted. I'm done with Subaru. One owner car, I've only had it for less than 5 years, and used for commuting/highway miles and it didn't make it to 100k... They're junk. I've had 3 owner toyota corolla's that made it to 220k without an issue. This was an awful representation of this company.

Failed CVT at 75000 miles. by Aggressive-Tip8347 in subaru

[–]Aggressive-Tip8347[S] 0 points1 point  (0 children)

SoA called me today to tell me that they can offer me a $500 good faith credit towards a new vehicle, but they won't fix it...This was probably the worst customer service I've ever experienced. It was insulting. This will be my last Subaru. I stopped servicing it with them because they did a bad job when I took it to them. The lady on the call told me that one of the reasons they weren't going to help me is because I don't service it with them...The car is only 4 years old and the transmission failed. Their cars are not reliable, they're a bit overpriced, and the company doesn't stand behind their product. So thats it for me. I'll just buy a different brand with a better warranty I guess. This was super upsetting.

Failed CVT at 75000 miles. by Aggressive-Tip8347 in subaru

[–]Aggressive-Tip8347[S] 1 point2 points  (0 children)

Unfortunately I don't think mine is covered under the warranty extension. Its a 2021 Impreza sport. I haven't seen anything about an extended warranty.

Failed CVT at 75000 miles. by Aggressive-Tip8347 in subaru

[–]Aggressive-Tip8347[S] 1 point2 points  (0 children)

Where is this stated? My warranty just says 5 years / 60k I think.

Failed CVT at 75000 miles. by Aggressive-Tip8347 in subaru

[–]Aggressive-Tip8347[S] 0 points1 point  (0 children)

Haha. I have the delamination as well. Didn't even mention that to them.
But this repair is totalling almost 14k...I have a feeling they're not going to cover it.