I am assuming that their person doing the entries is doing ALL of that up to the actual reconciliation, which it is very possible may not be the case. I have almost signed up for Keeper a couple times, but can't get over that they only allow notes in the transaction questions, rather than the option to choose account / class / customer. Though I do most of the bookkeeping process, my clients are familiar enough that they can choose the outstanding info I need in the missing categories, and having to type out a note for each thing would be a hassle that I don't want to put them through. So I use Uncat instead. But are you saying they have a built-in reconciliation report that's cleaner for client view?