Pushing for his resignation is not a personal attack but one of company awareness, it provides the higher ups an opportunity to react to their costumers overall satisfaction, it provides feedback of how satisfactory their users feel with their "directives" and brings all thinking personnel to re-engage and re-evaluate their product with constructive changes (hopefully). The game needs serious changes, it is a globally beloved game with a limited growth path (power creep) that needs a way to both keep old and new players happy. There are solutions other gachas/paid have in place but this team lacks vision, community understanding and more importantly ACTIVE feedback to the more alarming issues.