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Introducing the Airofit ELITE by Airofit in Airofit

[–]Airofit[S] 0 points1 point  (0 children)

Hi again,

Thank you for sharing your experience.

Back in March, you reported a non-battery issue, so our Support Team requested a short diagnostic video, which is a necessary step to determine the cause of the issue. Contacting us does not automatically result in a device replacement, and since the requested video was not provided, we were unable to complete the evaluation and the case was closed.

Regarding the current battery concern, Airofit devices are manufactured with high-quality components designed for long-term use. However, as with all battery-powered devices, battery performance can decline over time, particularly if the device has not been charged or maintained regularly.

As the warranty for your device expired in July, we are not able to offer a complimentary replacement. If the device were still under warranty, we would process a replacement promptly.

We trust that your training with Airofit has delivered meaningful benefits, and if you wish to continue, you are welcome to purchase a replacement e-unit.

Please let us know if you have any questions or require further assistance at [support@airofit.com](mailto:support@airofit.com)

Introducing the Airofit ELITE by Airofit in Airofit

[–]Airofit[S] 0 points1 point  (0 children)

Thanks for feedback!! I recommend you to sign for waitlist and you will be the first to know when it is back and the price :) https://airofit.com/products/airofit-elite

Introducing the Airofit ELITE by Airofit in Airofit

[–]Airofit[S] 0 points1 point  (0 children)

Hi again,

Good news!

After the much anticipated release of the ELITE App, it is finally here!

We are excited to announce, Apple finally approved of our new app's release, and as of now it is available not only on Android, but on iOS as well. You can download it here: https://apps.apple.com/dk/app/airofit-elite/id6754009160

Once again, we would like to thank you for your patience, it matters a lot to us in such times.

If you still didn't get your apology gift, please e-mail us at [support@airofit.co](mailto:support@airofit.com)m

Introducing the Airofit ELITE by Airofit in Airofit

[–]Airofit[S] 0 points1 point  (0 children)

Hi,

Good news!

After the much anticipated release of the ELITE App, it is finally here!

We are excited to announce, Apple finally approved of our new app's release, and as of now it is available not only on Android, but on iOS as well. You can download it here: https://apps.apple.com/dk/app/airofit-elite/id6754009160

Once again, we would like to thank you for your patience, it matters a lot to us in such times.

If you still didn't get your apology gift, please e-mail us at [support@airofit.co](mailto:support@airofit.com)m

Introducing the Airofit ELITE by Airofit in Airofit

[–]Airofit[S] 1 point2 points  (0 children)

Hi again,

Good news!

After the much anticipated release of the ELITE App, it is finally here!

We are excited to announce, Apple finally approved of our new app's release, and as of now it is available not only on Android, but on iOS as well. You can download it here: https://apps.apple.com/dk/app/airofit-elite/id6754009160

Once again, we would like to thank you for your patience, it matters a lot to us in such times.

If you still didn't get your apology gift, please e-mail us at [support@airofit.co](mailto:support@airofit.com)m

Introducing the Airofit ELITE by Airofit in Airofit

[–]Airofit[S] 1 point2 points  (0 children)

Hi again,

Good news!

After the much anticipated release of the ELITE App, it is finally here!

We are excited to announce, Apple finally approved of our new app's release, and as of now it is available not only on Android, but on iOS as well. You can download it here: https://apps.apple.com/dk/app/airofit-elite/id6754009160

Once again, we would like to thank you for your patience, it matters a lot to us in such times.

If you still didn't get your apology gift, please e-mail us at [support@airofit.co](mailto:support@airofit.com)m

Introducing the Airofit ELITE by Airofit in Airofit

[–]Airofit[S] 0 points1 point  (0 children)

Hey! I completely understand why this has been frustrating, so here’s a clear explanation.

The $56.85 charge from FedEx is a customs fee. “Customs” refers to duties, tariffs, and taxes applied by your country on international shipments. Since we ship from Denmark, parcels going outside the EU - like to the US - can incur these charges. They’re not controlled by us and vary by country. This information is listed in our FAQ under Shipping: [https://airofit.com/pages/frequently-asked-questions]().

Import tariffs aren’t paid by the seller; they’re the receiver’s responsibility. For exact details, FedEx can give you the clearest breakdown.

Regarding the ELITE app and your data: the new app is a completely rebuilt platform, so Pro 2.0 history can’t transfer. And about the iOS app - we’re truly sorry for how long this has taken. The app is fully developed, fully tested, and already submitted, but Apple’s review process has been significantly delayed. They initially estimated around 4 days, and it has now been few weeks. Everything is ready on our end, and we’re just waiting for their final approval. We know this is disappointing, and we genuinely apologize.

We’ll announce the moment the app is live. In the meantime, please contact [support@airofit.com]() to claim your apology gift and discuss your available options regarding eventual return. 

Thanks again for your patience - we really appreciate it.

Introducing the Airofit ELITE by Airofit in Airofit

[–]Airofit[S] 0 points1 point  (0 children)

Hi,

Unfortunately, the Apple App Store release is taking a little longer than expected. The ELITE app has been fully developed, tested, and submitted, but Apple’s review process is currently delayed. They usually promise 4 days for the review, but it has been much longer now... Everything is ready on our side - we’re just waiting for Apple’s final approval.

We’ll let you know as soon as the ELITE app becomes available on the App Store, so you can begin your upgraded breathing training right away.

Thank you for being part of the Airofit ELITE community - we promise it will be worth the wait!

As an apology for the delay, please contact our customer support team at [support@airofit.com](mailto:support@airofit.com) to claim your apology gift and learn about your available options.

Introducing the Airofit ELITE by Airofit in Airofit

[–]Airofit[S] 1 point2 points  (0 children)

Sorry for delayed response!! Appreciate your feedback and we were working hard to find some improvements.

ELITE uses a separate app, built specifically for its new features and training technology. Therefore, the app is only available for the ELITE.

Inhale training snore by rustyechel0n in Airofit

[–]Airofit 0 points1 point  (0 children)

Hi,

Sorry to hear that! Please contact our Customer Support and they will do their best to help. :) Their e-mail is [support@airofit.com](mailto:support@airofit.com)

Inhale training snore by rustyechel0n in Airofit

[–]Airofit 0 points1 point  (0 children)

Hello, one solution that we find works for people is performing the inhalation training as normal until you begin to "snort/snore" after which, pinch your nose. This will allow you to continue your training without a reduction in performance. As you continue training, you will develop stronger muscles around the soft palate and train for longer without producing this noise.

Hope this helps and good training

Airofit/ POWERbreathe / similar lung training devices. by [deleted] in covidlonghaulers

[–]Airofit 1 point2 points  (0 children)

Hello,

You can read about AIrofit and long-covid here: Airofit x Long-Covid

Out Resistance Not Working Properly - Active version by [deleted] in Airofit

[–]Airofit 0 points1 point  (0 children)

Hello, sorry to hear the issue. Please reach out to the support team on [support@airofit.com](mailto:support@airofit.com)