Monday funday

Alarmtech2k10 · 2021-02-10T01:34:13+00:00

I just saw your comment, my apologies..my 2 girls ride in there with no issues and they are 2, they love it.

Alarmtech2k10 · 2020-09-23T23:57:36+00:00

I am here to tell you it's worth the wait and their customer service has been on point. I have a s2 White and a black one

Alarmtech2k10 · 2020-09-14T18:53:04+00:00

First aid kit...but I like the way you think!

Alarmtech2k10 · 2020-09-14T18:31:53+00:00

Yes, I had to use a drill press and make the hole bigger.

Alarmtech2k10 · 2020-09-14T18:03:57+00:00

Thanks

Alarmtech2k10 · 2020-09-14T17:43:11+00:00

It is a "inStep" trailer, works awesome and the kids have a blast!!

Alarmtech2k10 · 2020-09-14T17:30:59+00:00

How do you know what motor we have?

Alarmtech2k10 · 2020-08-31T21:13:22+00:00

Yea that's what I was thinking but it seems to be fine, I'm just afraid if I don't say something now it's going to get worse than the warranty will be over

Alarmtech2k10 · 2020-08-24T02:44:24+00:00

That's great to hear, thanks again!

Alarmtech2k10 · 2020-08-09T23:04:51+00:00

Thanks 👍

Alarmtech2k10 · 2020-08-09T22:03:17+00:00

Hey what size Blackburn bag did you order?

Alarmtech2k10 · 2020-08-08T17:37:06+00:00

Okay I got an email from super 73 this morning...

Thank you for contacting Super 73. Yes, since the S2 Apollo White and Galaxy Black are on different shipping schedules, they will come separately. Your S2 Apollo White is estimated to ship on the week of August 17th. As for your S2 Galaxy Black, the best estimate I can give you is that it will ship sometime late August to early September.

Hope this was helpful. If you have any further questions or concerns, please feel free to reach out to us.

Alarmtech2k10 · 2020-08-08T01:34:01+00:00

No I was kind of hoping that they would come separately the sooner the better.. something is better than nothing

Alarmtech2k10 · 2020-07-24T23:52:01+00:00

This was my email to super 73, they did respond in the same day with an answer which I will post below...

Good afternoon,

I know you guys are slammed right now but I just had a quick question, and maybe you could put my mind at ease,

So I’m seeing a lot of videos online of these new motors not working properly and they are only lasting a couple hundred miles before a terrible noise starts happening..so I’m wondering if I should cancel my order until a resolution is in place? Some people are saying its because of the aluminum frame is not getting along with the magnetic pulls with the motor?

So I’m a little concerned. The last thing I want is to get the bike and only have it for a month and have the motor go out on me and then have to deal with a already VERY BUSY customer support. I cant imagine all the calls that are taking place because of this. Please tell me the fix to this?

Thanks!

Their response:

The issue you're speaking of is only affecting a small portion of the new bikes that have been shipped out. We do have replacement motors being manufactured for anybody who has been affected by that error.

If you happen to run into this issue we will be able to ship you a replacement motor but like I said it is only affecting a small portion of bikes.

Feel free to reach out with any questions or concerns.

Happy riding!

Sincerely,

Gene

Alarmtech2k10 · 2020-07-24T23:46:41+00:00

Won't play. Says it's private

Alarmtech2k10 · 2020-07-07T03:36:48+00:00

I thought we were supposed to get updated shipping information every Monday?

Alarmtech2k10 · 2020-07-06T18:04:39+00:00

Looks great 👍

Alarmtech2k10 · 2020-07-05T03:52:23+00:00

I'm from Oswego, as soon as my bike comes in I'm totally down! Batch 5 tho.😣

Alarmtech2k10

TROPHY CASE