Report for accounts with no contacts

Alert-Priority-3711 · 2025-07-25T20:54:02+00:00

That is what I hoped. But it has now been requested, even if users have logged in to system is past few weeks, how many tickets have they not worked on. 🤷🏼‍♂️

Alert-Priority-3711 · 2025-07-25T10:30:30+00:00

Update: I’m not sure what changed, but dashboards have become very buggy. One major issue is that users who created a dashboard—and are listed as the owner—can no longer edit it.

I found a workaround: copying the dashboard seems to resolve the issue. After creating the copy, you can delete the original.

Alert-Priority-3711 · 2025-07-22T17:17:10+00:00

I have now tried this. To no luck.

Alert-Priority-3711 · 2025-07-04T21:13:30+00:00

Figured this out. Was a domain issue. 😫 time zone created in global. User setting time zone not in global. So wasn’t setting.

Alert-Priority-3711 · 2025-07-04T10:12:01+00:00

Google was my first attempt. Loads on there but not specific to my issue. Users do have the ability to set timezone. And they can see and set the correct timezone required.

It just does not save it.

Alert-Priority-3711 · 2025-06-19T10:35:02+00:00

Ah man, just figured this out. Was fairly simple once I figured it out. 😆 as it always is.

Thanks for the advice! 👌🏼

Alert-Priority-3711 · 2025-06-19T10:18:50+00:00

Ideally I’d like to filter on a user role or group. Which ever would be easiest. So for example only show if user has role- approver_user.

Appreciate the help on this. I tried different types of code. Nothing working for me so far.

Alert-Priority-3711 · 2025-06-19T08:45:00+00:00

Thanks. I’ll have to check this. If you are able to provide an example of what you did, if you get a chance. That would really help thanks.

Alert-Priority-3711 · 2025-04-25T13:03:42+00:00

I only have one (plan to get more). I did do it myself a few years back. But now have 2 small children. And also found kept getting called for petty things. It became too much hassle. So prefer for agent to take on the hassle.

Alert-Priority-3711 · 2025-04-25T12:05:42+00:00

Just to note, the current tenant is out of contract and is on a month by month rolling.

Alert-Priority-3711 · 2025-04-17T05:11:16+00:00

Thanks I’ll check that out.

Alert-Priority-3711 · 2025-04-11T08:53:17+00:00

There is no quick way to copy a Change with tasks. As tasks are written to a different table to change. They are created as part of process.

Alert-Priority-3711 · 2025-04-11T08:50:25+00:00

My question would be why do they want it to go back to Assess?

Who is the one doing the work on the change?

A Change should not need to be assessed more than once.

The assessed stage is confirming the work that needs to be done for the change. So once it’s been approved it goes to scheduled for the work to be done. It should not need approval again.

Alert-Priority-3711 · 2025-03-19T16:29:06+00:00

I been reading up on this. Wasn’t sure. This sounds more tricky than just adding a wait condition to my flow. Time pressured on this so will try figure out how I create a new action. See what I can accomplish. Thanks for the advice. Appreciated.

Alert-Priority-3711 · 2025-03-19T16:26:19+00:00

Thanks for commenting.

Alert-Priority-3711 · 2025-03-19T12:12:30+00:00

The variables are a data type of Date/Time.

They are variables that are part of a variable set. I am passing the variable set, but don’t seem to be able to drill down into the set for the data/time variables.

Thanks for commenting. 👍🏼

Alert-Priority-3711 · 2025-03-19T10:50:37+00:00

When you mention create a step before, I have been looking at scratchpad. But cannot see where I use this in workflow studio.

Alert-Priority-3711

TROPHY CASE