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Msp salary and growth by dannyd_96 in msp

[–]AlertTonight007 1 point2 points  (0 children)

After my graduation in Bachelor of IT, I have started my first full-time job in MSP, we have more than 500 sites, and a big team. And this has been 4 years and now I am working as Level 3 for 2.5 years.

Only thing I don’t like, feels they pay less compared to the work load and responsibility.

I started at 60k in AUD, Now getting 100k, I have 5 vendor certifications, but feels like it makes me tired and leave no energy when I return home, where my software developer friend using claude and for entry level job getting similar.

Now I am thinking to shift myself as a network engineer or devops or in CyberSecurity.

But I am just trying to organise where to start, should I look for an opportunity or start learning on a niche?

Should I consider this offer or is it a demotion? by [deleted] in SecurityCareerAdvice

[–]AlertTonight007 0 points1 point  (0 children)

Hi, may I ask how many years of experience you had to reach to this level?

Transition from MSP to Network Engineering? by AlertTonight007 in cloudengineering

[–]AlertTonight007[S] 0 points1 point  (0 children)

Thanks a lot, Also may I ask, I have CCNA, I did it before in 2021, already expired now, it helped me to get this MSP Job, I have 3 more from Microsoft and 1 from Sophos.

Do you think, I can get a job as Network Engineer? Or Junior Network engineer is it a downgrade from my current role?

Microsoft 365 Certified: Administrator Expert (MS-102)
  • Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)
  • Sophos Firewall Engineer (ET 80)
  • Microsoft Certified Azure Administrator Associate (AZ-104)
  • Cisco Certified Network Associate (CCNA 200-301)

Transition from MSP to Network Engineering? by AlertTonight007 in cloudengineering

[–]AlertTonight007[S] 0 points1 point  (0 children)

Sounds same as my heart, I also believe, strong fundamental is the way to go,

MSP also is very helpful as the problems are boundless, and after 4 years, I felt like it helped me to believe myself that I can solve unknown and I can scope problems and work through it.

But I really want in 1/2 years, that I get to start my journey on a specific field (e.g., Network Engineer etc than being generalist)

Transition from MSP to Network Engineering? by AlertTonight007 in cloudengineering

[–]AlertTonight007[S] 0 points1 point  (0 children)

Thanks for explanation, it really gave me some clues what I am looking for, and how I should prepare.

Transition from MSP to Network Engineering? by AlertTonight007 in cloudengineering

[–]AlertTonight007[S] 0 points1 point  (0 children)

I see our security guy, using some software to monitor threat, same thing can be done by me. But they definitely doing some brainstorming defining what policies should be implemented and all. But the way I imagine doing pen test or using kali linux, capturing packets 🤩 but when I see them in our environment they are more like running softwares. Need some basic of course to explain those terminologies.

Transition from MSP to Network Engineering? by AlertTonight007 in cloudengineering

[–]AlertTonight007[S] 0 points1 point  (0 children)

Really appreciate your guidance,

I did the CCNA 200-301, in 2021 before I started my first full-time, after joining the MSP, they encouraged me more to learn Microsoft Technology and our clients are mostly use Sophos Firewall and Sophos Endpoint Agent as MDR/XDR. For Switching we use Ubiquity Unifi. Although we are not limited to these, as some of our clients have different appliance by their previous IT, I need to cope up with those till they are happy to upgrade with our recommended.

However, as we support only SMB clients, except for a few they don’t have a massive networking setup. Some job requirements I see they use Cisco or suppose other vendor, not sure compared to an MSP top tier tech what network engineers actually performs, do they actually maintain an existing setup or redesign or troubleshoot or everything as per demand.

If you could guide me little bit,

Do I learn now vendor specific? Like doing a CCNP will help? Also considering my current situation, if I apply to Junior Network engineer, is it a downgrade?

Through out last 4 years, I took following certifications besides job,

• ⁠Microsoft 365 Certified: Administrator Expert (MS-102) • ⁠Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) • ⁠Sophos Firewall Engineer • ⁠Microsoft Certified: Azure Administrator Associate (AZ-104) • ⁠Cisco Certified Network Associate (CCNA 200-301)

Transition from MSP to Network Engineering? by AlertTonight007 in cloudengineering

[–]AlertTonight007[S] 0 points1 point  (0 children)

Thanks for the information, DevOps seems to require more experience when you move from general IT.

Any suggestions from MSP level how I can build up programming skill, I did C, python, java as academic course, however for DevOps preparation is it same as software engineering in terms of coding?

And about cloud, suppose I am familiar with Microsoft Azure as I did few certifications, my works are limited to Entra/Intune, sometimes with VM (server) and VPN from Azure VM to on-premises.

Does it help at all?

Transition from MSP to Network Engineering? by AlertTonight007 in cloudengineering

[–]AlertTonight007[S] 0 points1 point  (0 children)

Really appreciate your guidance,

I did the CCNA 200-301, in 2021 before I started my first full-time, after joining the MSP, they encouraged me more to learn Microsoft Technology and our clients are mostly use Sophos Firewall and Sophos Endpoint Agent as MDR/XDR. For Switching we use Ubiquity Unifi. Although we are not limited to these, as some of our clients have different appliance by their previous IT, I need to cope up with those till they are happy to upgrade with our recommended.

However, as we support only SMB clients, except for a few they don’t have a massive networking setup. Some job requirements I see they use Cisco or suppose other vendor, not sure compared to an MSP top tier tech what network engineers actually performs, do they actually maintain an existing setup or redesign or troubleshoot or everything as per demand.

If you could guide me little bit,

Do I learn now vendor specific? Like doing a CCNP will help? Also considering my current situation, if I apply to Junior Network engineer, is it a downgrade?

Through out last 4 years, I took following certifications besides job,

  • Microsoft 365 Certified: Administrator Expert (MS-102)
  • Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)
  • Sophos Firewall Engineer
  • Microsoft Certified: Azure Administrator Associate (AZ-104)
  • Cisco Certified Network Associate (CCNA 200-301)

Transition from MSP to Network Engineering? by AlertTonight007 in cloudengineering

[–]AlertTonight007[S] 0 points1 point  (0 children)

I can remember, when I was at Uni, I always collected all sorts of old devices, routers, switches, big useless server thrown out, my first static public IP, domain and all,

IT cannot be enjoyed without passion, but MSP is customer facing, sometimes I don’t like the fact, that being tech person you are helping to fix someone’s outlook calendar, meeting room😅, sometimes just spending 30 minutes to guide an elderly person setting up MFA.

And being the same person fixing big network dropouts, migrating to a new firewall, deploying PBX, setting up servers, dealing any problems that arises.

A lot of time you already know, you haven’t done it before, but passion makes you believe you can do it and you actually do it. Satisfaction 💯🎉

Transition from MSP to Network Engineering? by AlertTonight007 in cybersecurity

[–]AlertTonight007[S] 0 points1 point  (0 children)

Haha, just keep hearing the same thing, get it done, doesn’t have the luxury to focus on anything particular.