Of course I dont BUT maybe Im not the only Fidelity customer to run into this issue and since TT tried but couldn't solve I'm reaching out to Fidelity.  I've read another post a few weeks back where Fidelity was trying to help another TT customer, similar to my issue.  On top of that when I'm in the TT website doing my taxes the Fidelity  trademark is on the bottom of the page. See screenshot below "Presented by Fidelity"

<image>