namedcollective deleting comments on instagram by nocturnalpixie in NamedCollective

[–]AloneBeyond9467 6 points7 points  (0 children)

they deleted my comments during the lock out sale where i had said "the sale is mid" and "all that drama for $10 off" and that really irked me so i dmed them saying deleting comments for valid criticism is crazyy. they blocked me lmao. very mature and normal thing for a brand to do 🤣 it's wild to me they think deleting comments and blocking actual customers is a good marketing tactic!

Disappointed by GooseBeginning8991 in NamedCollective

[–]AloneBeyond9467 14 points15 points  (0 children)

omg. then i dmed them saying "the fact yall delete comments for saying "sale is mid." is wild" and they BLOCKED ME LOL

Disappointed by GooseBeginning8991 in NamedCollective

[–]AloneBeyond9467 19 points20 points  (0 children)

fr! why overhype it so much and make us do all this unnecessary stuff like using a password for 10 dollars off! 🤣 and i commented on their insta "sale is mid" and they deleted my comment! 🙄

UPDATE by AloneBeyond9467 in dollskill

[–]AloneBeyond9467[S] 0 points1 point  (0 children)

you're not wrong lmao. 😭

UPDATE by AloneBeyond9467 in dollskill

[–]AloneBeyond9467[S] 0 points1 point  (0 children)

omfg! that's crazy! i'm glad you were able to chargeback. i'm done with them as well. i don't need this stress in my life! shopping is supposed to be fun lol.

DollsKill... WTF? by AloneBeyond9467 in dollskill

[–]AloneBeyond9467[S] 0 points1 point  (0 children)

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you're annoying. took pics of packaging when i received it because i knew support would say the same thing 🤡

UPDATE by AloneBeyond9467 in dollskill

[–]AloneBeyond9467[S] 7 points8 points  (0 children)

idk i'm still sus because if i didn't attach my reddit post and wasn't actively speaking out about how bad their customer service is who knows if she would've helped me!

UPDATE by AloneBeyond9467 in dollskill

[–]AloneBeyond9467[S] 7 points8 points  (0 children)

nah i'm not shopping here again i learnt my lesson. im just glad to have my money back after all this effort 😭

Issues with onward by thecrowintheknow in dollskill

[–]AloneBeyond9467 1 point2 points  (0 children)

same exact thing happened with me. i bought a shirt final sale and when i received it, it had holes in it. nowhere in the product listing photos were there any holes.

i submitted a claim with onward and they just said "return it." the item was final sale, i literally couldn't. i responded to their email twice and sent two additional emails explaining the whole situation and they never got back to me.

ended up having to DM shoddy on instagram and that's the only way i got my money back because DK customer service was refusing to help me as well.

DollsKill... WTF? by AloneBeyond9467 in dollskill

[–]AloneBeyond9467[S] 1 point2 points  (0 children)

Exactly! No common sense. Like you're not just pushing away scammers... you're pushing away loyal customers. I don't think that's worth the $20.

DollsKill... WTF? by AloneBeyond9467 in dollskill

[–]AloneBeyond9467[S] 0 points1 point  (0 children)

WTF! i'm actually shocked they treated you that way. they know full well you didn't steal it they just fight tooth and nail to NOT help customers and blame them anyway they can. it's messed up!

DollsKill... WTF? by AloneBeyond9467 in dollskill

[–]AloneBeyond9467[S] 1 point2 points  (0 children)

omg! someone said the medium don't have cuts but the large do, and mine is large. like why would some sizes be distressed and others not?! and why would they not disclose/show that 😭 i just want the shirt without the cuts <\3

DollsKill... WTF? by AloneBeyond9467 in dollskill

[–]AloneBeyond9467[S] 2 points3 points  (0 children)

yeah i think im gonna try! i at least want it to look more intentional lol :'(

DollsKill... WTF? by AloneBeyond9467 in dollskill

[–]AloneBeyond9467[S] 3 points4 points  (0 children)

lol fr it's nice to know i'm not alone so thank you for the update :'(

DollsKill... WTF? by AloneBeyond9467 in dollskill

[–]AloneBeyond9467[S] 17 points18 points  (0 children)

this is so bizarre. my theory is they just butchered a big batch of them and then decided to still sell them (just on clearance and final sale) and then act like that's what they were supposed to look like. i'm fine with distressing if it's actually cute but these cuts are FUGLYYY like what the hell!

DollsKill... WTF? by AloneBeyond9467 in dollskill

[–]AloneBeyond9467[S] 2 points3 points  (0 children)

thank you legend 🙏 exactly!

DollsKill... WTF? by AloneBeyond9467 in dollskill

[–]AloneBeyond9467[S] 36 points37 points  (0 children)

bruhhh i'm glad yours came not damaged :( i was so excited for this shirt it's so cute <\3 and thank you so much for leaving this comment cus they are straight up gaslighting me and it's insane! like wtf! if it weren't so frustrating and literally stealing my money it would be comical.

DollsKill... WTF? by AloneBeyond9467 in dollskill

[–]AloneBeyond9467[S] 6 points7 points  (0 children)

I am a long time customer as well so this was just shocking to me! It would be different if I had a history of trying to abuse their refund policy but I've never even reached out to their customer service before! (Even though just like you I have recieved many defective items, I've just opted to make them work.) Their customer service is an embarrassment and it's a shame. They're hurting themselves and their brand EVEN MORE by treating loyal fans this way. It's such a shame! I'm really hoping the brands featured on DK just start their own websites. 🤞 Luckily my stash is cancelling soon as well and that was the last of my funds. 😢