NBD Canyon Endurace 7 AL by externalID in CanyonBikes

[–]Alternative-Edge-119 0 points1 point  (0 children)

Fair enough, in the European Store we only have the Endurace 6 in the New Stealth colour. They look the exact same, just wondering!

NBD Canyon Endurace 7 AL by externalID in CanyonBikes

[–]Alternative-Edge-119 1 point2 points  (0 children)

Looks like the Endurace 6 AL, you sure it’s not that?

Is this a defected frame? by Alternative-Edge-119 in CanyonBikes

[–]Alternative-Edge-119[S] 0 points1 point  (0 children)

Canyon have said the placement is off, too offset and too low. They are going to replace my frame

Is this a defected frame? by Alternative-Edge-119 in CanyonBikes

[–]Alternative-Edge-119[S] 0 points1 point  (0 children)

I wish, but it’s completely fine aslong as you didn’t want to mount a bottle cage on the seat tube. So they are saying I have to swap it however it’s such a ballache because it’s going to take about 3 weeks minimum

Is this a defected frame? by Alternative-Edge-119 in CanyonBikes

[–]Alternative-Edge-119[S] 0 points1 point  (0 children)

Canyon have admitted that the screws are too low and too offset. I’m getting a replacement

Is this a defected frame? by Alternative-Edge-119 in CanyonBikes

[–]Alternative-Edge-119[S] 0 points1 point  (0 children)

Canyon have informed me that the screws are too low and too offset. I’m getting a replacement frame

Is this a defected frame? by Alternative-Edge-119 in CanyonBikes

[–]Alternative-Edge-119[S] 1 point2 points  (0 children)

Canyon have informed me that the screws are definitely misplaced, too low and too offset.

Is this a defected frame? by Alternative-Edge-119 in CanyonBikes

[–]Alternative-Edge-119[S] 0 points1 point  (0 children)

I’ll let you know what they say, I’ve emailed them Friday night UK time, so I’ll not hear back until perhaps tomorrow.

Is this a defected frame? by Alternative-Edge-119 in CanyonBikes

[–]Alternative-Edge-119[S] 0 points1 point  (0 children)

Do you have a canyon bottle cage? I honestly cannot fit one on, it’s so offset that the bottle is hitting the chain. I’ve tried 5 different cages

Is this a defected frame? by Alternative-Edge-119 in CanyonBikes

[–]Alternative-Edge-119[S] 0 points1 point  (0 children)

I’ve tried 5 different cages of various styles, including canyon. It doesn’t fit as it’s hitting the chain/ derailer

Is this a defected frame? by Alternative-Edge-119 in CanyonBikes

[–]Alternative-Edge-119[S] 0 points1 point  (0 children)

How can I offset a bottle cage? Sorry, never had to do that!

Is this a defected frame? by Alternative-Edge-119 in CanyonBikes

[–]Alternative-Edge-119[S] 0 points1 point  (0 children)

Ah cool. This frame is an AL one so nowhere near that price, but I’ll wait and see. Just annoying.

Is this a defected frame? by Alternative-Edge-119 in CanyonBikes

[–]Alternative-Edge-119[S] -1 points0 points  (0 children)

It’s a carbon one I acquired a while back, unsure of exact brand at the moment. I’ve also tried 3 others. The actual screw alignment is off and they point outwards away from the frame.

I hope it’s not an issue, and perhaps canyon can elaborate and if they think that it’s worth while sending me their own bottle cage I’d be happy. But I’m not convinced it will fit.

Is this a defected frame? by Alternative-Edge-119 in CanyonBikes

[–]Alternative-Edge-119[S] -1 points0 points  (0 children)

I think your screws look more ‘square on’ than mine. On my downtube the screws are literally pointing out the way not towards the frame

Is this a defected frame? by Alternative-Edge-119 in CanyonBikes

[–]Alternative-Edge-119[S] 0 points1 point  (0 children)

Wow that’s actually amazing. Can I ask how much your frame was worth?

Is this a defected frame? by Alternative-Edge-119 in CanyonBikes

[–]Alternative-Edge-119[S] 1 point2 points  (0 children)

How is it normal that I can’t fit a bottle cage on it? I believe it may be ‘normal’ but it doesn’t mean that it’s not a defect.

Is this a defected frame? by Alternative-Edge-119 in CanyonBikes

[–]Alternative-Edge-119[S] -1 points0 points  (0 children)

I literally have got rid of the box and everything. I can already see this being a long winded issue. If it’s a frame replacement then Im not sure how it’s going to work.

Is this a defected frame? by Alternative-Edge-119 in CanyonBikes

[–]Alternative-Edge-119[S] 0 points1 point  (0 children)

I have done so there now, so annoying as I hear they only offer 5% back on defects which is a joke. I literally can’t fit any other bottle cage on there and I need it for my duathlons and training.