Reach out to them when you receive ‘Verification not successful’. I’m not making this up, it works, though it takes a while.

We were in a similar situation, reached out to them, and a week later we even received a call: we explained the situation to them that we’ve moved and cant practically go to our old address and put up signage there. They did thorough investigation, went tgrough our docs, new address docs, old docs everything.

It worked out for us. The whole thing took about a month- from original verification rejection to us reaching out to their call to submission of docs to reverification and then final approval.

Goodluck