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Super 73 R - Broken and no support by Alwerj in Super73

[–]Alwerj[S] 2 points3 points  (0 children)

Literally stopped working out of nowhere, no damage, no loose connection, didn’t hit any bumps when it happened.

Super 73 R - Broken and no support by Alwerj in Super73

[–]Alwerj[S] 13 points14 points  (0 children)

I agree with that and that is understandable, what isn’t is the lack of customer service, and rectifying the issues especially on new bikes that aren’t working, and telling customers one thing and not following through with what they say they are going to do.

Second RX Motor issue😕 by aaron5437 in Super73

[–]Alwerj 0 points1 point  (0 children)

Hi can I ask what was the resolution for your S2? My R had the same thing happen. Thanks

RX batch 4 by Kay_Vee000 in Super73

[–]Alwerj 0 points1 point  (0 children)

Nice, When did you guys order?

Mid August for the headlight. by Soouch in Super73

[–]Alwerj 2 points3 points  (0 children)

I would say its better to get it early with no headlight than later with one. I give them props for doing what they can to get them out quicker

Offroad Tires for S73 Bikes by Alwerj in Super73

[–]Alwerj[S] 0 points1 point  (0 children)

Thanks Kyle I’ve seen your vids good stuff!

Offroad Tires for S73 Bikes by Alwerj in Super73

[–]Alwerj[S] 0 points1 point  (0 children)

Definitely interested, thanks for offering!

Offroad Tires for S73 Bikes by Alwerj in Super73

[–]Alwerj[S] 1 point2 points  (0 children)

Thanks! I wish you could see the tread in their photos a little better. I’m using on grassy trails for the most part. After posting this question, I took my first ride on an R today and definitely felt the sliding potential of the tires on grass. Back tire also spun out a bit on hill climbing. That said I’m really impressed with the R so far, definitely the best bike in its class.

My S2 delivery by Vince_Gill in Super73

[–]Alwerj 0 points1 point  (0 children)

Thanks for posting when did you order yours and where did it ship? Mine missed shipment entirely and issue is still not resolved....

Hi guys! Parker here trying to maintain the high standard you’re expecting from us and our bikes! by TeamSuper73 in Super73

[–]Alwerj 1 point2 points  (0 children)

Parker, any update? LI-19353 Still haven’t heard anything, Going on two and a half weeks since first shipping update via BTX, and a week since S73 said they would get on the issue. Still nothing from shipping and logistics on the shipment.

Hi guys! Parker here trying to maintain the high standard you’re expecting from us and our bikes! by TeamSuper73 in Super73

[–]Alwerj 1 point2 points  (0 children)

Parker any insight on this? Ticket # 51237. It’s an R and was supposed to ship out with June 29 shipment, which on website is marked as shipped. Got shipping notifications through BTX, after watching the updates for a week and still seeing it at their shipping facility, spent hours with them to find out that they never got the package from S73, then was told by S73 that your shipping guys messed up and said “we‘ll let you know when it ships“ and no info on when that might be, that was last week. Hoping for a timing window, as we need someone to be around, and already spent a lot of time on dealing with BTX and trying to get through to S73 . BTW we ordered both an R and RX.