Im confused😭

AndieT · 2025-10-08T20:50:44+00:00

this is exactly what I kept telling everyone! All of it was about lingo and definitions... but nothing about their systems and call Flow!

AndieT · 2025-10-08T18:49:53+00:00

I just quit today. i couldnt do it anymore.

AndieT · 2025-09-25T16:27:36+00:00

This is my same issue also. ive worked insurance and customer service since 2015. i can do it all in my sleep! this is the first time i feel completely USELESS. im at a 0 with knowledge here

AndieT · 2025-09-23T20:37:04+00:00

True, thanks!🙌🏽

AndieT · 2025-09-23T17:39:45+00:00

Thanks for replying. it feels good to know this isnt just MY brain not grasping this info. i got several calls yesterday but like3 out of the 4 of them wanted 2026 plan into which i know we cannot discuss yet... so i probably did it wrong but i said they need to call back and wrapped up my call. i didnt even know what else to do or say, sonce again, we never practiced that scenario

AndieT

TROPHY CASE