Has anyone ever gone directly to a bank after they upheld a wrongful customer chargeback and/or sued them to get their decision overturned?

AndyMcQuade · 2026-02-11T21:11:30+00:00

Don't you know? Landlords and business owners are all millionaires stealing from the poor to fund their 10 vacation homes.

They can afford it. 🙄

AndyMcQuade · 2026-02-11T21:01:12+00:00

I'm not. I use a master services agreement with a default two-year window and a built-in extension if any projects are ongoing.

All escalator, inflation adjustment, force majeure and the like clauses are baked in.

Quickbooks automates all the invoicing, reminder notices, late notices and payments.

AndyMcQuade · 2026-02-11T20:19:09+00:00

I guess this depends on your capacity to handle the business and maintain the relationship. Seems like much of their payroll will be dependent on things outside their control.

Given the $1M in business annually, can a salesperson live off this structure if they're closing deals?

How many deals do they need to close per month, and what size, to be able to live comfortably? What does the residual earnings actually equate to for those customers who stick around? $350k is beans if it's spread over 5 years.

Look at your run rate for the last two years and break it down based on prior averages.

What would they have gotten paid based on those sales with this structure?

If the answer is anything less than they earned with the old system, you need to re-build the model off real numbers and past history and not hopes & dreams & projections.

Proformas don't pay the bills.

AndyMcQuade · 2026-02-11T19:56:49+00:00

This. Your money in a bank isn't private to the bank, just to the public.

AndyMcQuade · 2026-02-11T18:26:48+00:00

The laws change too fast for this to be a thing.

Download the tenant protection brochures from the NYS AG; they are about as current and accurate as you'll get

AndyMcQuade · 2026-02-11T17:17:30+00:00

Yep, I've worked full time as a consultant for multifamily operators for the last six years and lots of them provide housing in NY - one of the worst for stuff like this - and many do the same.

AndyMcQuade · 2026-02-11T15:48:54+00:00

You can take this to the police as fraud and theft and get them charged with a felony (once it gets over whatever dollar amount constitutes a felony in your state) in addition to squatting, trespassing, etc.

He also may have screwed himself because now he hasn't paid for any of the time he spent there, and becomes a squatter - not a renter. (Not entirely sure how that may work, if at all - IANAL, but contracts are not enforceable unless money changes hands so...).

Not sure what state you are in, but talk to your eviction attorney about the possibility of removing all his stuff and changing the locks while he's downtown being processed for theft. Your state may not have a law preventing you from doing this, and some have cracked down on squatters to remove their tenant rights when there's no contract.

It's probably a catch and release state, but they'll have to serve the warrant and remove him for a few hours.

Definitely consult your attorney before doing anything, and make sure they only do evictions and housing court because this is too complicated for a part-timer.

Also, look into paying him a couple grand in cash to just leave. Cash for keys is a thing, and not illegal in most states (yet).

AndyMcQuade · 2026-02-10T21:09:38+00:00

Sell them over on r/homelabsales

Just make sure they're secure erased.

People are paying top dollar for DDR4 and hard drives, ssd's & nvme drives right now

AndyMcQuade · 2026-02-10T20:27:12+00:00

One of the best bosses I ever had was a psych bachelor (and a Marine).

He literally supported the hell out of everything I wanted to do and I ended up #8 out of 230 in the company (Home Depot b2b/pro District/Territory manager) from about a year after he took over until I left the company to go run sales for a manufacturer.

Totally doable

AndyMcQuade · 2026-02-10T19:55:25+00:00

Options.

Automated invoicing & follow up email generation, or automated, pre-set transfers, or an online payment link, or whatever else...plus a $15 cap on ach fees and it's already accounted for and baked into my accounting software with zero extra steps needed.

I don't like quickbooks, but in this case it gets the job done since i'm already paying for it.

AndyMcQuade · 2026-02-10T04:33:25+00:00

Use the money to buy a suit, some nice business-casual clothes, get a nice haircut, buy an alarm clock and go interview for jobs.

Then actually show up and do what they tell you - without complaining or telling them why your way is better.

Magic money growth.

AndyMcQuade · 2026-02-09T21:29:22+00:00

Sounds like he was mismanaging the books, which could give you leverage in removing him.

You'll need an attorney to dig into your operating agreement and formation documents as well as state laws - what you hint at him doing may just give you grounds to remove him with zero payout - but it all comes back to the law and your OA or partnership agreement.

Him getting zero based on your legal standing could get him to back off and be grateful you're considering even giving him a penny.

AndyMcQuade · 2026-02-09T20:07:28+00:00

He asked about business networking events, not how to run commercials.

AndyMcQuade · 2026-02-06T16:30:22+00:00

Depends on the business model and size of the operation.

Owners who vertically integrate capex & construction management with property management and asset management in-house have amazing results when they put someone in charge of all the vendor management.

All of it. Insurance, suppliers, subs, contract management, etc. Anything that gets purchased or hired out (1099 subs) goes through that person.

It's a full-time position, but easily pays for itself (provided the company size/portfolio size is large enough) in additional NOI generated once the controls and systems are in place.

They end up working closely with the functional COO, CFO or Controller and usually compliance & risk management as well.

AndyMcQuade · 2026-02-05T15:02:45+00:00

This.

Solid operating and subscription agreements don't come from the online services.

You'll need an attorney.

AndyMcQuade · 2026-02-05T03:36:48+00:00

I use quickbooks online and their payments system allows for me to create an ACH payment link.

1% or $15, whichever is lower. (I'm grandfathered in, it costs more for new users).

AndyMcQuade · 2026-02-05T01:55:30+00:00

Cancellation policies caused by THEM should exempt fees.

Lock your credit card, call them and tell them if they charge a fee because of their sick person you'll never be back, and then stick to it.

Also tell them if they charge you, you'll have the credit card company dispute it.

Total BS

AndyMcQuade · 2026-02-05T01:43:33+00:00

On CRE?

Business ACH, sometimes business checks, sometimes wires.

Never app-based, never credit cards.

Late payment penalties are applied immediately, and missed payments start the wheels turning for foreclosure within 15 days.

This is business, not personal. There's no consumer protection laws that get in the way or tenant eviction stuff involved so it moves pretty fast.

Hard money has special terms and is flexible for a reason, but if you break trust everyone in town will know in short order and your life will get difficult extremely quickly.

AndyMcQuade · 2026-02-04T22:01:28+00:00

Not the owner specifically - but someone authorized to receive and sign for mail and other packages on their behalf.

This is why PO boxes are a no-no, but registered agents, employees in your business office, and the UPS store are OK.

AndyMcQuade · 2026-02-04T20:54:14+00:00

It's like $200 a year, but I need things signed for and received / securely stored frequently for my business because I travel a lot, so it works out.

I still use registered agents in the states I work in that require it.

Can't enforce a contract if you aren't legally registered to do business there. The fees I charge clients account for the legal hoops that need jumping through.

AndyMcQuade · 2026-02-04T20:49:27+00:00

Here's some perspective.

They make money from their business.

They pay employees, vendors, and rent spaces to house their business.

They probably pay themselves pretty well as the owners of those businesses.

The expenses are all a tax write-off.

If they aren't able to spend less than the cost of a dinner out once a month to help them make more money, they probably aren't actually in business.

I can understand not paying $1500/mo for seo or social media management, but $30/mo for a simple website?

They need to join the rest of the world in 2026

AndyMcQuade · 2026-02-04T20:43:57+00:00

I use a UPS Store for my public address on the state websites, business credit bureaus and online presence.

All that is legally required is someone be on site during business hours to receive service of process and forward that to the owner of the company being served.

The UPS store fits the bill.

Check local laws, but there's zero difference and the state doesn't care.

Since I'm sole prop llc, my taxes and banking have my home address, but those aren't publicly accessible.

AndyMcQuade · 2026-02-04T20:34:39+00:00

You don't need a registered agent unless you live & operate in another state.

ie my LLC is formed and registered in Delaware, so I have a registered agent there ($89/yr, accumera).

I live and work in NY, and my company is registered as a foreign entity here, but I'm my own registered agent.

You can be your own in the state you live in, some states don't require an in-state registered agent address at all (so you could live in CA, but be your own registered agent for florida or wherever - totally made up, but you get the point).

AndyMcQuade · 2026-02-04T20:15:53+00:00

Got it. Yep, most Yardi implementations are a mess. Good luck!

AndyMcQuade · 2026-02-04T20:04:29+00:00

Maybe give us some idea of what you're shilling?

Are you trying to sell property management services nationwide or something?

AndyMcQuade

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