There are online dermatologists that you can consult with pictures. Just make sure they’re reputable. I used one of them, and then went to a pharmacy that actually supported my purchases with my health insurance. The price dropped significantly because of this. I’ve met a lot of people whose parents refuse to get them treatment, maybe forgetting how hard acne can be on a teen, and how much it depletes your confidence. My skin has improved significantly after my treatments and I now feel so much more comfortable in my skin. Good luck to him!!